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AEM 6.5.21 and the Brightcove

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Level 4

We're upgrading to AEM 6.5.21 and the Brightcove Admin console has stopped working. The screen loads but stays empty except for the navigation and Briightcove logo. I don't see any errors in the Brightcove log.

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Correct answer by
Level 4

This turned out to be a permission issue, not with the AEM patch 21.

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4 Replies

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Community Advisor

Hi @stiegjo22  - Have you looked if there's a newer version of plugin available to support the 6.5.21 AEM release? May be try upgrading the plugin if there is one indeed.

Alternatively, you may look out for errors in log files during an AEM restart or while accessing Brightcove admin page along with any console errors and share here for further debugging.

 

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Level 4

Hi @Fanindra_Surat I did try upgrading to brightcove_connector.ui.apps-6.0.6 but it made no difference. I see the following error in the Brightcove log:

2024-08-01 11:41:34.390 ERROR [com.coresecure.brightcove.wrapper.webservices.BrcApi] org.apache.sling.commons.json.JSONException
org.apache.sling.commons.json.JSONException: A JSONObject text must begin with '{' at character 0 of 
	at org.apache.sling.commons.json.JSONTokener.syntaxError(JSONTokener.java:449) [org.apache.sling.commons.json:2.0.20]
	at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:187) [org.apache.sling.commons.json:2.0.20]
	at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:285) [org.apache.sling.commons.json:2.0.20]
	at com.coresecure.brightcove.wrapper.webservices.BrcApi.getLabels(BrcApi.java:227)
	at com.coresecure.brightcove.wrapper.webservices.BrcApi.apiLogic(BrcApi.java:682)
	at com.coresecure.brightcove.wrapper.webservices.BrcApi.executeRequest(BrcApi.java:716)
	at com.coresecure.brightcove.wrapper.webservices.BrcApi.doGet(BrcApi.java:97)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.mayService(SlingSafeMethodsServlet.java:266) [org.apache.sling.api:2.27.2]
	at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:137) [org.apache.sling.api:2.27.2]
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342) [org.apache.sling.api:2.27.2]
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374) [org.apache.sling.api:2.27.2]
	at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:545) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:88) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:156) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.page.PageLockFilter.doFilter(PageLockFilter.java:91) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:94) [com.day.cq.cq-personalization:5.12.50]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:367) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:88) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.dynamicinclude.SyntheticResourceFilter.doFilter(SyntheticResourceFilter.java:66) [org.apache.sling.dynamic-include:3.1.2]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:109) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:114) [com.adobe.cq.social.cq-social-ugcbase-impl:2.5.3]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:440) [com.day.cq.dam.cq-dam-core:5.12.392]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:141) [com.day.cq.dam.cq-dam-core:5.12.392]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70) [com.adobe.granite.rest.api:1.1.16.CQ650-B0008]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:121) [com.adobe.granite.requests.logging:1.0.20]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96) [com.adobe.granite.rest.assets:1.0.58.CQ650-B0003]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:394) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248) [com.day.cq.wcm.cq-wcm-mobile-core:5.11.16]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.mim.aem.jhiinvestments.core.filter.ChangeFileNameFilter.doFilter(ChangeFileNameFilter.java:38) [jhi-investments.core:1.33.0.20240617145009988]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.coresecure.brightcove.wrapper.filter.CustomAddDialogTabFilter.doFilter(CustomAddDialogTabFilter.java:153)
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.dynamicinclude.CacheControlFilter.doFilter(CacheControlFilter.java:67) [org.apache.sling.dynamic-include:3.1.2]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:109) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91) [com.adobe.cq.social.cq-social-commons:1.10.87]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.70]
	at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) [com.day.cq.wcm.cq-wcm-foundation:5.12.70]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) [com.adobe.granite.optout:1.0.0]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.70]
	at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:123) [com.adobe.cq.core.wcm.components.core:2.22.0]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) [com.day.cq.wcm.cq-wcm-core:5.12.260]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.cq.history.impl.HistoryRequestFilter.doFilter(HistoryRequestFilter.java:122) [com.adobe.cq.cq-history:5.10.6]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.3.6]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81) [com.adobe.granite.httpcache.core:1.0.8]
	at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60) [com.adobe.granite.httpcache.core:1.0.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.6.2]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217) [com.adobe.granite.csrf:1.0.20.CQ650-B0002]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:152) [org.apache.sling.security:1.1.16]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.15.10]
	at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83) [com.adobe.granite.resourceresolverhelper:1.0.4]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:240) [org.apache.sling.engine:2.15.10]
	at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:130) [org.apache.sling.engine:2.15.10]
	at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:127) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.2.26]
	at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:149) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.6.2]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:149) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:149) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:73) [org.apache.sling.engine:2.15.10]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:149) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:67) [org.apache.sling.engine:2.15.10]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:149) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:152) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:992) [org.apache.felix.http.jetty:4.2.26]
	at com.adobe.granite.auth.oauth.impl.OAuthCallbackFilter.doFilter(OAuthCallbackFilter.java:78) [com.adobe.granite.auth.oauth:1.10.32.B0002]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:998) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:998) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:998) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.sling.engine.impl.log.RequestLoggerPreprocessor.doFilter(RequestLoggerPreprocessor.java:47) [org.apache.sling.engine:2.15.10]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:998) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:94) [org.apache.felix.http.jetty:4.2.26]
	at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.2.26]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) [org.apache.felix.http.servlet-api:1.2.0]
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:554) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [org.apache.felix.http.jetty:4.2.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [org.apache.felix.http.jetty:4.2.26]
	at java.base/java.lang.Thread.run(Thread.java:834)

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Community Advisor

@stiegjo22 check if you Brightcove OSGI configuration is still correctly resolved.

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Correct answer by
Level 4

This turned out to be a permission issue, not with the AEM patch 21.