ACS AEM reports work on author instance but not publisher

[stiegjo]

When we run ACS AEM reports on the Author instance, they work fine. However when we run it on the Publish instance, it fails and we get the following error:  

18.02.2022 12:26:29.772 ERROR [192.150.9.200 [1645205186151] GET /var/acs-commons/reports/users-on-jhi-manulife-sites/jcr:content.report.csv HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl Writer has already been closed.

Is there anything we need to modify on the publisher server so it can run the ACS AEM report builder tool?

[arunpatidar · Accepted solution]

Hi,

You can report the issues at https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new

[Mani_kumar_]

This may be issue with the ACS commons tool itself.

[Raja-kp]

@stiegjo 

1. Can you check the AEM ACS Common bundle version in Author and Publisher ?
2. Are you able to run/access the other ACS common reports in publisher ? like disk usage . 
3. ACS common tools are not supported by Adobe - please post your issues here :https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new 

Regards,

Raja

[stiegjo]

Also we see the following error message on the client side. Is there a way to set up cross-origin resource sharing for the ACS AEM Commons reports?

Ensure CORS response header values are valid
A cross-origin resource sharing (CORS) request was blocked because of invalid or missing response headers of the request or the associated preflight request .