Preflight update failure

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Leo_do_Mangue

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Leo_do_Mangue

Leo_do_Mangue

25-10-2016

Hello.

Is there server issue? doesn't appear on Adobe Health status page.

However I am unable to have an app/project updating properly in Preflight

Adobe, any known issue tight now?

Thanks.

Leo

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Answers (4)

Answers (4)

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Bob_Bringhurst_

Employee

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Bob_Bringhurst_

Employee

Bob_Bringhurst_
Employee

07-11-2016

While there have been a couple of minor outages for short periods of time since the last release, you should be able to preflight. There might be a problem with your project. Contact Adobe Support.

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annelesinhovski

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annelesinhovski

annelesinhovski

07-11-2016

Hi,

Is there any news about this issue?

Since November 3rd I've been trying to update contents in my project in Preflight unsuccessfully.

Thanks

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Bob_Bringhurst_

Employee

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Bob_Bringhurst_

Employee

Bob_Bringhurst_
Employee

01-11-2016

I would guess the preflight problem you're experiencing is related to today's release. The release isn't supposed to affect preflight, but this seems like an exception. Preflight should work fine in a few hours. Let us know if you're still experiencing problems.

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Leo_do_Mangue

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Leo_do_Mangue

Leo_do_Mangue

01-11-2016

The problem it's happening yet.

We are working in the darkness without the preflight service.

Leo