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Enhance your AEM Assets & Boost Your Development: [AEM Gems | June 19, 2024] Improving the Developer Experience with New APIs and Events

Misleading language: "inbox" for Downloads

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Level 2

1/19/23

Hi,

Something that has been confusing our users is a message they receive when downloading assets in bulk. When they hit "Download," they see a green message that says, "Your download is generating, and will appear in your inbox when ready." Our users see the word "inbox" and think, "this is going into my Outlook or email inbox." So they sit and wait around for an email that never comes. Little do they know, until they ask me, that the "inbox" is different.

Totally confusing. Anyone else also find this confusing?

Thanks!

aem-downloads-inbox.jpg

 

6 Comments

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Community Advisor

1/19/23

@wrhdam1013 I agree it confuses authors or other AEM users unfamiliar with AEM Inbox or download functionality. It would make sense to change the word inbox to AEM Inbox with a hyperlink to the inbox URL, so they can click on the link to go to the inbox.

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Administrator

1/25/23

@wrhdam1013 

Thanks for proposing this idea

This has been reported to the engineering under the internal reference ASSETS-20258. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to the Jira request status.

Status changed to: Investigating

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Administrator

1/30/23

@wrhdam1013, the Suggestion is accepted, and the team is reviewing it internally. Would keep you posted with future updates. 

Status changed to: Accepted