Something that has been confusing our users is a message they receive when downloading assets in bulk. When they hit "Download," they see a green message that says, "Your download is generating, and will appear in your inbox when ready." Our users see the word "inbox" and think, "this is going into my Outlook or email inbox." So they sit and wait around for an email that never comes. Little do they know, until they ask me, that the "inbox" is different.
Totally confusing. Anyone else also find this confusing?