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SOLVED

How to setup a Correspondence Management in AEMaaCS

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Level 6

I have added the Forms-addon i can able to see only "Forms & Documents", Themes and Data Integration, 
Not getting Letters, Data Fragments or tiles related to Correspondence Management.

Enabled the "Adobe LiveCycle Client SDK Configuration" config as well.

aravindS_3-1743495960324.png

 

aravindS_0-1743495815639.png

 

aravindS_1-1743495829217.png

Do i need to update/install anything more?

Thanks in advance.

1 Accepted Solution

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Correct answer by
Employee

Hi @aravindS,

Upon further evalution, I can confirm that Correspondence Management usecase is currently not supported in AEMFaaCS and will be soon available for other for clous versions.

Thanks
Pranay

View solution in original post

8 Replies

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Level 3

Hello @aravindS 

 

You might want to install the IC compatibility package depending upon the AEM Forms version you are using.

The latest one can be found here: 

If you are on any patch below SP22, check for the correct one at [0]

[0] https://experienceleague.adobe.com/en/docs/experience-manager-release-information/aem-release-update...

 

Thanks,

Rahul Pandey

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Level 6

Hi @rahulpandey27 ,

Thank for your reply. As of now i'm using the below form version. Please suggest the package name / link.

AEM Forms add-on v2025.01.22.02-250300

Thanks.

Avatar

Level 6

Hi @rahulpandey27  ,

I tried to do the setup atleast in on prem, after installing this compat in latest 6.5, below bundle is in Resolved state. And i'm not able to create a Letter / Data Fragments getting the below error. And not able to see the created data dictionaries in console (i can able to see the node in crx)

Resolved state bundle - AEMFD Signatures Bundle (there is unresolved imported packages)

aravindS_0-1743582447703.png

Data fragment error 

aravindS_1-1743582503521.png

Letter error 

aravindS_2-1743582549446.png

Thanks in advance.

 

Avatar

Employee

Hi @aravindS,

To set up Correspondence Management in AEM Forms as a Cloud Service, follow these steps:

1. **Log in to Cloud Manager** and open your AEM Forms as a Cloud Service Instance.

2. **Open the Edit Program option** and go to the Solutions & Add-ons tab:
  - If you have a production environment, select **Forms - Communications** to enable Forms - Digital Enrollment and Forms - Communications Add-On.
  - If you have a sandbox environment, select **Forms** to enable Forms - Digital Enrollment and Forms - Communications Add-On.

3. **Click Update**.

4. **Run the build pipeline**. After the build pipeline succeeds, the selected solution is enabled for your environment.
https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/forms/using-comm...

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Level 6

Hi @Pranay_M ,

Thanks for your reply, I have to do the setup in my local env AEMaaCS.

 

Thanks.

Avatar

Employee

Hi @aravindS,

For enabling the setup on your environment, you will have to create a new Maven project using the latest archetype and make sure you select the "includeFormscommunications=y" option  for creating the project and deploy the changes to the AEM local SDK.

https://github.com/adobe/aem-project-archetype

Sample: mvn -B org.apache.maven.plugins:maven-archetype-plugin:3.2.1:generate -D archetypeGroupId=com.adobe.aem -D archetypeArtifactId=aem-project-archetype -D archetypeVersion=52 -D appTitle=myform -D appId=myform -D groupId=com.myform -D includeFormscommunications="y" includeFormsenrollment="y"

Thanks
Pranay

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Level 6

Hi @Pranay_M ,

I used the below command and deployed to local aem author still and restarted AEM instance, still not getting the Correspondence tools.

aravindS_0-1743587799560.png

mvn -B org.apache.maven.plugins:maven-archetype-plugin:3.2.1:generate ^
-D archetypeGroupId=com.adobe.aem ^
-D archetypeArtifactId=aem-project-archetype ^
-D archetypeVersion=52 ^
-D appTitle="AEM Correspondence Management" ^
-D appId="acm" ^
-D groupId="com.adobe.aem.acm" ^
-D artifactId="aem-acm" ^
-D package="com.adobe.aem.acm" ^
-D version="0.0.1-SNAPSHOT" ^
-D aemVersion="cloud" ^
-D includeFormscommunications="y" ^
-D includeFormsenrollment="y"

Avatar

Correct answer by
Employee

Hi @aravindS,

Upon further evalution, I can confirm that Correspondence Management usecase is currently not supported in AEMFaaCS and will be soon available for other for clous versions.

Thanks
Pranay