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bug: HTML5 Scribble signature

Eric_Stricker
Level 4
Level 4

We encounter an issue with the HTML5 Scribble signature. The Scribble signature box keeps moving while trying to sign using a Safari browser on a iPad.

Steps to simulate:

  1. Create an multi page XFA form with scribble signature positioned on the last page of the document
  2. Load the form in AEM forms (J2EE) server
  3. Using the default profile http://localhost:4502/content/xfaforms/profiles/default.html load the from in the browser using  Safari as the browser on an Apple iPad
  4. Using the iPad scroll down to the scribble signature and click to sign the document
  5. The scribble pop-up box keeps moving while trying to apply a scribble signature to the document making it impossible for the user to sign the document.
3 Replies
sudhanshu_singh
Level 2
Level 2

Hi Eric,

The issue is resolved in the AEM 6.3. Can you please log a support ticket for the earlier version.

Thanks & Regards

-Sudhanshu

jenPump
Level 2
Level 2

Was this issue ever resolved for 6.2?  We have same problem.  Thank you.

kjaeggin
Employee
Employee

yes. it appears this was fixed in CFP 11 for 6.2. please see the 6.2 CFP release notes at [1]

                                                                                                                                                                               

                    HTML5 Forms                

                                                    

Usability issues with scribble component on iOS 10 & 11 devices. NPR- 21092

[1]  Adobe Experience Manager Help | Release Notes: AEM 6.2 Cumulative Fix Pack