Apply Reader Extension on Interactive Document

[sashish]

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

Can anyone help what may be missing here.

Thanks and regards,

Ashish Saxena

[GirishBedekar]

I think you need to add the certificate to forms and document service user

[sashish]

Hi Girish,I Already add certificate to document service user(fd-service) and setup keystore .

[GirishBedekar]

https://experienceleague.adobe.com/docs/experience-manager-learn/forms/document-services/apply-reade...

you need to add the certificate to the fd-service user

[GirishBedekar]

Is it happening to all the documents?

[sashish]

I tried for interactive document generated through formsService.renderPDFForm

[GirishBedekar]

Can you paste your code?

[Mayank_Gandhi]

@sashish  I assume it's an OSGi instance? Hope you have added bouncy castle in sling properties.

[GirishBedekar]

Are all the bundles in active state

[sashish]

@Mayank_Gandhi Hi Mayank, Its an osgi instance and i have already added bouncy castle.

I see this might be the issue:

com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
com.adobe.granite.keystore.KeyStoreNotInitialisedException: Uninitialised key store for user data

How to initialized key store.

[Mayank_Gandhi]

@sashish try adding the pfx at admin user level

[sashish]

@GirishBedekar Hi Girish

Yes all bundles are in active state. 

[sashish]

Hi @Mayank_Gandhi ,

I am doing this in local author so using admin cred only.

[GirishBedekar]

https://helpx.adobe.com/experience-manager/6-3/forms/using/configuring-document-services.html

[sashish]

hi @GirishBedekar ,

Trust store setup is also needed here?

[GirishBedekar]

Yes

[sashish]

I did the trust store setup for admin user but still same issue,

[GirishBedekar]

Send us the screen shot of the certificate added to fd service user

[GirishBedekar]

Also I think trust store is global 

[sashish]

Hi @GirishBedekar 

PFA screenshot of key store and trust store.

Trust store is global and also its not mentioned in adobe documents that we have to setup trust store.

Its mentioned to setup only keystore.

Keystore:

truststore:

[workflowuser]

@sashish  have sent you private message