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Apply Reader Extension on Interactive Document


Level 2

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights( [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions( [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument( [adobe-aemfd-docassurance:6.0.50]


Can anyone help what may be missing here.


Thanks and regards,

Ashish Saxena

1 Accepted Solution


Correct answer by
Employee Advisor

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

View solution in original post

0 Replies


Level 2

@Mayank_Gandhi That is resolved working fine in windows but applying usage right taking 8-10 minutes in linux server. i m not sure it OS issue or anything else? do you have any idea about it.

public com.adobe.aemfd.docmanager.Document enableReaderExtension(com.adobe.aemfd.docmanager.Document document,
ResourceResolver resolver) {

com.adobe.aemfd.docmanager.Document documentToReturn=null;
try{UsageRights usageRights = new UsageRights();

ReaderExtensionOptions readerOpts = ReaderExtensionOptions.getInstance();
.setReOptions(new ReaderExtensionsOptionSpec(usageRights, "Enable commenting in PDF and Form Fill In"));
ReaderExtensionsOptionSpec reOptionsSpec = new ReaderExtensionsOptionSpec(usageRights, "Sample ARES");
documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);
}catch(Exception ex){
logger.error("error in securing document",ex.getMessage());
return documentToReturn;


I am using above method to apply usage rights but the below line returning response in 8-20 minutes which i observed.

documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);


Please suggest if its related to OS as same thing is working fine in windows.




Correct answer by
Employee Advisor

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.


Level 2

@Mayank_Gandhi Hi Mayank,

Below is the linux version 

Red Hat Enterprise Linux Server release 7.9 (Maipo)


As the document is having more data , that might be the reason its taking time to apply usage right?

But its fast in windows system with same data.