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SOLVED

workflow notifications after delivery

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Level 9

Hi,

 

I want to schedule a single send delivery via a workflow and once that delivery completes, I am looking for getting an email notification with the delivery details, like total delivered, total bounces etc.

 

is this possible?

1 Accepted Solution

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Correct answer by
Employee Advisor
If you go with a workflow for the delivery as suggested by @ramon_bisswanger, you may use Query on Delivery (extract info in Additonal data) > Extract File > Transfer File. This might simplify the workflow and there would be a single place for intended people to look at the report on demand

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29 Replies

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Level 9
Thanks, I did set up a delivery alerting criteria using delivery in progress filter and used 5 in the delivery target minimum size and in the criteria and for the min processed ratio required for the deliveries in progress criterion = 0.01. I scheduled a message and it finished immediately but I did not get any alert. Is that because the message had very less audience size?

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Community Advisor
Either I believe delivery didn't meet the criteria specified to send alert or security group configured incorrectly failing to send the alerts.
Thanks, Sathees

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Level 9

DAD.JPG

I have used the parameters in the criteria as seen in the image. also my email is part of the workflow supervisors group which I have selected to be notified.

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Level 9
@sateeshkannak any ideas for me?

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Administrator
@SatheeskannaK Can you please further look into @mmbb110 's query? Thanks!


Sukrity Wadhwa

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Community Advisor

Hi @mmbb110,

 

Are you using workflow supervisors group? Can you verify "Alert group" under "General" tab on delivery alerting dashboard to make that's configured properly.

 

Thanks, Sathees

Thanks, Sathees

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Level 9
@SatheeskannaK, I was able to get this working and received the delivery alerting report, Thanks for your assistance. the delivery alerting report is a consolidated one and shows all messages that meet the criteria defined. How can I filter this alerting for specific messages only? also If I have a re-occurring email how do I get the stats or alerting for those messages. .

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Community Advisor

@mmbb110,

 

I don't think you will be filter out the alert messages received specific delivery and this alert should work for recurring sends as well.

 

Thanks, Sathees

Thanks, Sathees

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Level 9
okay, so its not possible with the DAD and DAC, is there any way around I can achieve this using a workflow.? appreciate your help