Why is HTML content and Text content different in the same email?

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jae_lee

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jae_lee

jae_lee

28-02-2017

Why is HTML content and Text content different in the same email?

HTML content:

Text content:

Shouldn't they be the same, under "Preview"? But they are different.

Why?

Accepted Solutions (1)

Accepted Solutions (1)

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Vapsy

Employee

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Vapsy

Employee

Vapsy
Employee

28-02-2017

Hi Jae,

Ideally they should be same but that is not a hard and fast rule.

In your case, the email developer, created the HTML part properly but Text part was filled with random word.

it is working as designed by the business practitioner.

Regards,

Vipul

Answers (1)

Answers (1)

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jae_lee

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jae_lee

jae_lee

28-02-2017

Thank you Vipul!

Sincerely,

Jae