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SOLVED

Why is HTML content and Text content different in the same email?

jae_lee
Level 3
Level 3

Why is HTML content and Text content different in the same email?

HTML content:

Text content:

Shouldn't they be the same, under "Preview"? But they are different.

Why?

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Jae,

Ideally they should be same but that is not a hard and fast rule.

In your case, the email developer, created the HTML part properly but Text part was filled with random word.

it is working as designed by the business practitioner.

Regards,

Vipul

View solution in original post

0 Replies
Vapsy
Correct answer by
Employee
Employee

Hi Jae,

Ideally they should be same but that is not a hard and fast rule.

In your case, the email developer, created the HTML part properly but Text part was filled with random word.

it is working as designed by the business practitioner.

Regards,

Vipul

View solution in original post