Adobe Campaign Standard

ChrisEd1 · 2/7/24

I work with a large email marketing team who all use ACS. After they've built their workflows and emails, they have a very thorough QA spreadsheet they must go through, and then they send that to someone else to do the same checks.

The issue is, lots still gets missed. My thoughts are that a long spreadsheet is not engaging enough. I'm super keen to hear what else people do. Also whether there is a way I could add some "checkpoints" into a workflow with some notes attached so people have to check them before it will continue?

Many thanks

SatheeskannaK · 2/7/24

@ChrisEd1, You can have separate proofing workflows to perform QA. ACS does not provide approval and alert activities where you can have the checkpoints you mentioned. Instead, use the test activity for QA validations, such as getting counts, and use the delivery activity to notify them.

Sharing the documentation about activities provided by ACS and a few blog links (blog1) (blog2) if that's helpful.

Thanks, Sathees

View solution in original post

SatheeskannaK · 2/7/24

@ChrisEd1, You can have separate proofing workflows to perform QA. ACS does not provide approval and alert activities where you can have the checkpoints you mentioned. Instead, use the test activity for QA validations, such as getting counts, and use the delivery activity to notify them.

Sharing the documentation about activities provided by ACS and a few blog links (blog1) (blog2) if that's helpful.

Thanks, Sathees