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SOLVED

Remove user from security group

jwats_crm
Level 2
Level 2

How do I remove/delete a user from a security group within ACS?

I have removed the user from the Product Profile in Admin Console, but the user still shows in the security group.

Adobe documentation says:

"If users are removed from a security group in the Admin console, they will remain part of the Adobe Campaign security group and will no longer be able to log in Adobe Campaign. In this case, remove the users’ email addresses in the admin console to prevent them from receiving sensitive information."

But it doesn't say how to remove them from the security group.

1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

For removal, also the user needs to login again into ACS for the changes to take effect.

View solution in original post

0 Replies
ramon_bisswanger
Correct answer by
Employee
Employee

For removal, also the user needs to login again into ACS for the changes to take effect.

View solution in original post

jwats_crm
Level 2
Level 2
Thanks for your help. So if the person has left the company, there's no way to remove them?
mmbb110
Level 8
Level 8
I think the only way is to create a new security group and add users back and ask them to login, unless you are okay to see the user in the current group, anyways that user won't get anything as his account does not exists.
ramon_bisswanger
Employee
Employee
yes there is currently indeed no way to remove them. You can set the account to disabled to prevent any notifications etc being sent to their address