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p_talamo
August 2, 2023
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Pre header configuration

  • August 2, 2023
  • 1 reply
  • 1008 views

Is it possible to configure the pre header in the template so that it doesn't take content from the body if the pre header-text is short?
Appreciate input.

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    Best answer by SatheeskannaK

    @p_talamo, Yes. You can have a delivery template with preheader included. Whenever you create deliveries from the template will include a preheader. Also, you can have a preheader in the content block to include it in the template.

    1 reply

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity AdvisorAccepted solution
    Community Advisor
    August 2, 2023

    @p_talamo, Yes. You can have a delivery template with preheader included. Whenever you create deliveries from the template will include a preheader. Also, you can have a preheader in the content block to include it in the template.

    Thanks, Sathees
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      p_talamoAuthor
      August 3, 2023

      Thx for reply. Our issue is that deliveries from our template result in a pre header with both cthe actual copy and contents from the content block. Ex: "Save 10% buy now Company name City Company name"

      We need to be able to configure the pre header so that only the copy in the pre header field is delivered. Is that possible to configure? How if so?

       

      /Best regards,

      Patrik

      SatheeskannaK
      Community Advisor
      SatheeskannaKCommunity Advisor
      Community Advisor
      August 4, 2023

      @p_talamo, Maybe you can look at the dynamic content within the preheader to achieve this. For example, try to have a default variant to display from the content block and another variant to display from the preheader content itself.

      Thanks, Sathees
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