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Message Center templates

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Level 4

Hi,

Last week there was a change in the sender and reply to email address in one of the Message center templates in the prod environment which was a wrong one!. We don't know who changed it (we or our customer). Is there a way to know who and when it was changed ?

Regards,

Priyanka

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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2 Replies

Avatar

Correct answer by
Employee Advisor

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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Level 4

A quick reply would be appreciated!

Regards,

Priyanka