When attempting to log-on to Adobe Campaign from home when connected to the business VPN (the same IP we connect via when in the office with no issues) despite the IP address being white-listed, we cannot connect, and receive an error message that the IP we’re trying to connect with does not have access.
The IP address shown on the error message however has no resemblance to the business IP, seems random, and changes each time I attempt.
I’ve investigated with our IT team, who are a bit perplexed.
Has anyone else come across this issue?