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andysayers909
andysayers909
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Re: Pound sign arriving as # in SMS recurring delivery - Adobe Campaign Standard 27-11-2019
Hi there,It was to do with the mapping of encodings.On our system, this is located in the following place:Administration > Platform > External Accounts > Outbound SMS > Then the Mobile Tab > Mapping of Encodings Tab.Leaving this blank was the way we got round this, removing the default settings.Hope this helps, we did also liaise with our SMS provider who checked encodings on their side.Andy

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1.6K

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2

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Re: Delivery logs outside of the recipient table - Adobe Campaign 18-11-2019
Thankyou Adhiyan,I think this is the best way to progress.I don't suppose you could provide some sample code that would do this function?We have further clarity on what we would like to perform on the delivery - What we want to happen is:If a customer has received a set delivery code in the last 5 days, then remove from that delivery.Thanks,Andy

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2.4K

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0

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Delivery logs outside of the recipient table - Adobe Campaign 13-11-2019
Hi there,We're looking at sending to an imported list on a daily basis, and we want to ensure that should recipients appear on that list on consecutive days, that they do not receive multiples of the same email.This send will not be reconciled with our main recipient table, so our usual 'filters' that stop this from happening for other deliveries will not work.We can see that the recipient data from previous ad-hoc list load sends is stored in Adobe Campaign, we're looking for guidance on how we...

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5.6K

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1

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4
Re: Populate an email with data outside of the database - Adobe Campaign 21-03-2019
Thanks very much!

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1.3K

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0

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Populate an email with data outside of the database - Adobe Campaign 20-03-2019
Hi there,Query here for Adobe Campaign Classic:Here's a scenario i'm trying to find a workaround for.We have a marketing email that we want to send and we need to populate with a unique discount code for each recipient.We have the codes in a .csv file and the email addresses to target, but how do i populate the creative with data field outside of the database?We could upload and target a list of email addresses and codes and populate this way, however, the send needs to be linked to the recipien...

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1.4K

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0

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2
Re: Issues when connecting to Adobe Campaign using VPN - Adobe Campaign Standard 07-11-2018
Thanks Vipul,When i do the IP check, it is the correct white-listed IP address that appears in the browser, however campaign is stating a different IP on the error message.Turns out there may have been something implemented by our IT team that is causing this, just waiting to hear back from their investigation.I would say it's very unlikely to be an issue with the Adobe Campaign, but i will post in here the cause when we know.

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5.0K

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Issues when connecting to Adobe Campaign using VPN - Adobe Campaign Standard 06-11-2018
When attempting to log-on to Adobe Campaign from home when connected to the business VPN (the same IP we connect via when in the office with no issues) despite the IP address being white-listed, we cannot connect, and receive an error message that the IP we’re trying to connect with does not have access.The IP address shown on the error message however has no resemblance to the business IP, seems random, and changes each time I attempt.I’ve investigated with our IT team, who are a bit perplexed....

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5.4K

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3
Re: Pound sign arriving as # in SMS recurring delivery - Adobe Campaign Standard 28-08-2018
Yes we did, thanks Vipul

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1.5K

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1

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Pound sign arriving as # in SMS recurring delivery - Adobe Campaign Standard 12-07-2018
We are attempting to visualise an SMS which would arrive to the user stating: “the price for policy number ABC123 is £100.00” and in order to do that we tried the following code in the Text content section of the SMS recurring delivery workflow item:However, when the SMS arrived at the mobile number it looked like this: “the price for policy number ABC123 is #100.00”. This is the case on both Apple and Android devices.We have also tried passing the symbol through as a variable, to no avail:We ha...

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3.1K

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1

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6
Re: Decimal places in HTML template - Adobe Campaign Standard 09-07-2018
Thanks very much. Issue resolved.

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1.9K

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1

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