Hi there,It was to do with the mapping of encodings.On our system, this is located in the following place:Administration > Platform > External Accounts > Outbound SMS > Then the Mobile Tab > Mapping of Encodings Tab.Leaving this blank was the way we got round this, removing the default settings.Hope...

Thankyou Adhiyan,I think this is the best way to progress.I don't suppose you could provide some sample code that would do this function?We have further clarity on what we would like to perform on the delivery - What we want to happen is:If a customer has received a set delivery code in the last 5 d...

Hi there,We're looking at sending to an imported list on a daily basis, and we want to ensure that should recipients appear on that list on consecutive days, that they do not receive multiples of the same email.This send will not be reconciled with our main recipient table, so our usual 'filters' th...

Thanks very much!

Hi there,Query here for Adobe Campaign Classic:Here's a scenario i'm trying to find a workaround for.We have a marketing email that we want to send and we need to populate with a unique discount code for each recipient.We have the codes in a .csv file and the email addresses to target, but how do i ...

Thanks Vipul,When i do the IP check, it is the correct white-listed IP address that appears in the browser, however campaign is stating a different IP on the error message.Turns out there may have been something implemented by our IT team that is causing this, just waiting to hear back from their in...

When attempting to log-on to Adobe Campaign from home when connected to the business VPN (the same IP we connect via when in the office with no issues) despite the IP address being white-listed, we cannot connect, and receive an error message that the IP we’re trying to connect with does not have ac...

Yes we did, thanks Vipul

We are attempting to visualise an SMS which would arrive to the user stating: “the price for policy number ABC123 is £100.00” and in order to do that we tried the following code in the Text content section of the SMS recurring delivery workflow item:However, when the SMS arrived at the mobile number...

Thanks very much. Issue resolved.