Hi
I am fairly new to campaing and was wonder if anyone can help me solve this issue.
We have MC setup . I am able to get the login session token via SOAP service for a user . I use the Session token to make a call to MC and it fails with following error
I have made sure that
<SOAP-ENV:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring xsi:type="xsd:string">SOP-330011 Error while executing the method 'postMessage' of service 'agsc:mc_messagesInformation'.</faultstring>
<detail xsi:type="xsd:string">INT-150012 The HTTP query returned a 'Forbidden' type error (403)
(1:1) : Invalid document structure
XML-110018 Error while parsing XML string 'XSV-350115 The user/password authentication is not authorized for 'mc' login via the '0:0:0:0:0:0:0:1' address. '</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Solved! Go to Solution.
Hi akshayk88446729
This problem comes due to whitelisting issue between apache and web server in my opinion. If your message centre/execution instance is hosted by Adobe then please raise a support ticket as 0:0:0:0:0:0:0:1 would need to be whitelisted in LAN security zone and user/password needs to be set to true.
In the below format :
<subNetwork label="ipv6local" mask="0:0:0:0:0:0:0:1" name="localIPv6" proxy="127.0.0.1,10.0.0.0/8,::1"/
Regards,
Ananya Kuthiala
Hi akshayk88446729
This problem comes due to whitelisting issue between apache and web server in my opinion. If your message centre/execution instance is hosted by Adobe then please raise a support ticket as 0:0:0:0:0:0:0:1 would need to be whitelisted in LAN security zone and user/password needs to be set to true.
In the below format :
<subNetwork label="ipv6local" mask="0:0:0:0:0:0:0:1" name="localIPv6" proxy="127.0.0.1,10.0.0.0/8,::1"/
Regards,
Ananya Kuthiala
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