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SOLVED

Need Advice on custom resource data personalise in delivery .

sumitp11734535
Level 2
Level 2

 

Hi All,

 

Can anyone help me on this,Data structure is as below.

 

Profile <--> child (custom resource) <--> buddy (custom resource)

 

Email is only in profile.

There's field for name in child and field for name in buddy.

One email can be linked to multiple children, and multiple children can be linked to multiple buddies.

Is it possible for delivery to pick up all buddies' names for one email personalization?

 

Best Regards,

Sumit

1 Accepted Solution
sumitp11734535
Correct answer by
Level 2
Level 2

Hi All,

 

Issue is resolved, after used enrichment correctly.

 

linked Profile and child -  buddy relationships with collection (3) in enrichment activity.

 

Thanks,

Sumit

View solution in original post

3 Replies
ramon_bisswanger
Employee
Employee

You could use a workflow and then an enrichment.

This could have a rference to buddy with type = buddy and you could set to e.g. fetch up to 10 records.

Though duplicate names you may have tomfilter with another enrichment afterwards.

sumitp11734535
Level 2
Level 2
used enrichment and define collection (3). Now working correctly. Thank you.
sumitp11734535
Correct answer by
Level 2
Level 2

Hi All,

 

Issue is resolved, after used enrichment correctly.

 

linked Profile and child -  buddy relationships with collection (3) in enrichment activity.

 

Thanks,

Sumit

View solution in original post