Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Event trigger : if open or not / clicked or not then sending again an other time

younessb9894730
Level 1
Level 1

Hi, 

 

I'm beginning to use Adobe Campaign but don't see how to create a workflow with event triggers for example if someone open or not an email or if someone click or not on specific link then other actions are going on.

 

Thanks in advance

1 Accepted Solution
craigthonis
Correct answer by
Employee
Employee
2 Replies
craigthonis
Correct answer by
Employee
Employee
DavidKangni
Community Advisor
Community Advisor

Hi @younessb9894730 

 

For transactional messages use follow up

For marketing messages, you need to build a workflow and your query should be on the tracking logs.

Thanks,

David