Email Counts

[dmontalvo35]

Do you know if an employee who reads emails using the reading panel vs. double clicking will show up as a count in the reporting?

[ramon_bisswanger · Accepted solution]

It does not make a difference if open in the panel or own window.

Though the open will only be clicked if the user agrees to display the images of the E-Mail. This applies to both ways showing the message

[dmontalvo35]

Thanks for the information!

[mmbb110]

Do you know or how can I find out what tracking pixel is used in Adobe email which tracks open.