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SOLVED

Domain to IP Conversion

GarimaGakharBHD
Level 2
Level 2

Hi All,

 

Is there a way I could resolve the IP conversion for our UAT sending domain: bupaaustralia-mkt-stage6@adobe-campaign.com?

How do I know what IPs resolve to this domain at back end? 

 

Is that level of detail visible to me?

 

Regards,

Garima

1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

They may share it yes.

But as said, it's contained in the E-Mail header of every message sent.

 

So if you look at the headers, you may see it where I added the XXX

 

Received: from stage.adobe-campaign.com (XXX.XXX.XXX.XXX) by
xx.mail.protection.outlook.com (***.***.***.***) with ...; Tue, 19 Oct 2021 16:00:14
+0000

View solution in original post

0 Replies
ramon_bisswanger
Employee
Employee

The STAGE environment is bound to a single IP though I can't post that here publicly.

So best would be:

  • Send a test E-Mail
  • Then just look at the E-Mail header 😉
GarimaGakharBHD
Level 2
Level 2

Thanks @ramon_bisswanger , we are aware of the email header 🙂

 

As you mentioned, the stage environment resolves to a single IP, we would need that IP address value.

I understand this is a public forum, would Adobe share that with me separately (on my registered email address) if I raise a ticket with Adobe Support?

 

 

ramon_bisswanger
Correct answer by
Employee
Employee

They may share it yes.

But as said, it's contained in the E-Mail header of every message sent.

 

So if you look at the headers, you may see it where I added the XXX

 

Received: from stage.adobe-campaign.com (XXX.XXX.XXX.XXX) by
xx.mail.protection.outlook.com (***.***.***.***) with ...; Tue, 19 Oct 2021 16:00:14
+0000

GarimaGakharBHD
Level 2
Level 2

That's good to know @ramon_bisswanger !
I had to go and check on "Show original" message to be able to view that IP.

 

Thank you so much for helping me out. I really appreciate it 🙂