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Bounce

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Level 9

Can someone please tell me where are the bounce settings defined within the Adobe campaign standard UI?

Hard bounce, soft bounce.

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Correct answer by
Level 6

Administration/Channels/Email/Email Processing Rules/Mails rebonds

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Correct answer by
Level 6

Administration/Channels/Email/Email Processing Rules/Mails rebonds

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Level 9

Thank you, can you tell me if this is editable.

 

I tried to edit and it gives me an error, 

 

mmbb110_0-1629981228607.png

 

 

I checked on multiple instances and get the same message.

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Level 9

@johnwwilcoxmba can you please let me know below information as well.

 

what action is taken when a record hard bounces? Also, if an email hard bounces what is the action taken in the my instance? For example, does a record become quarantined after 1 hard bounce, or does the email need to hard bounce multiple times before is marked as unsubscribed or quarantined?