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SOLVED

Adobe Campaign Standard Integration with Salesforce

Clarence_Bunch_
Level 4
Level 4

Is there some documentation somewhere on how I can integrate Adobe Campaign Standard and Salesforce?

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Clarence,

CRM connectors for ACS are still under development. Given this limitation, you have two options

  • Export the data from Salesforce via Flat files and place it on Campaign sFTP. Later you can have workflows in ACS to import this data.
  • Purchase Campaign Prime Connector after talking to Sales. In this feature you will be provisioned an ACC instance along with your existing ACS along with a connector between the two. So, ACC can be used to connect with Salesforce in real time and import the data in ACC database. Then through Prime Connector you can move the business data in ACS database and use it there.

Hope this helps.

Regards,
Vipul

View solution in original post

0 Replies
ananya_kuthiala
Employee
Employee

Hello @Clarence

You may go through the documentation

CRM Connectors - CRM Connectors

Compatibility Matrix - Adobe Campaign Classic Compatibility Matrix

Regards,

Ananya Kuthiala

Clarence_Bunch_
Level 4
Level 4

Ananya,

That documentation is for Adobe Campaign Classic.  I am asking about Adobe Campaign Standard.

Vapsy
Correct answer by
Employee
Employee

Hi Clarence,

CRM connectors for ACS are still under development. Given this limitation, you have two options

  • Export the data from Salesforce via Flat files and place it on Campaign sFTP. Later you can have workflows in ACS to import this data.
  • Purchase Campaign Prime Connector after talking to Sales. In this feature you will be provisioned an ACC instance along with your existing ACS along with a connector between the two. So, ACC can be used to connect with Salesforce in real time and import the data in ACC database. Then through Prime Connector you can move the business data in ACS database and use it there.

Hope this helps.

Regards,
Vipul

View solution in original post

anupamv75110721
Level 2
Level 2

Hi Vipul,

Using Campaign Prime Connector can we send data from ACS to Salesforce?

Thanks,

Anupam