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Adobe Campaign : Is HTML5 content supported for Email Channel in AC

navink386520
Level 2
Level 2

Is HTML5 (video content) content supported for Emails in Adobe campaign. Are there any limitations or prerequisites for the videos to display in different mail clients.

1 Reply
pablo_rosero1
Level 10
Level 10

Hi Navin,

We wouldn't recommended including a full video on the email itself because of file weight. Furthermore, top email clients won't play the video directly on the email. A work-around is to include a short animated gif that readers can click to watch the full video hosted on an external site.

I hope this helps!

All the best,

Pablo