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Subject line predictor - no local model exists

jensnielsen_
Level 1
Level 1

Hi All,

In order to start utilizing the subject line predictor we have collected subject lines, open rates and deliveries from our old email system. We then tried to import these to ACS through administration > channel > email > subject line predictor. We can upload our .csv-file, start the import but not complete it. The feedback from ACS is "

Model 'local' does not exist. Nothing will be trained."

How can we overcome this issue?

Thanks in advance.

Br

Jens

1 Reply
pablo_rosero1
Level 10
Level 10

Hi Jens,

When upload is completed, you need to train the local model by downloading the .xml file found in the documentation below and then upload it to your instance.

Please read here under "Importing models": Adobe Campaign Help | Personalizing the subject line of an email

I hope this helps!

All the best,

Pablo