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SOLVED

Adobe Campaign - Invisible folders

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Level 1

I've been working with workflows and deliveries for months. Today when I openen my Campaign were all my delivery folder empty.

When I create a new delivery it appears on my colleagues computer but not on mine. So I can't see the delivery templates in explorer view. Why?

I've tried the filter button to the right and reinstalled the whole program. Nothing helps. I've also checked that my colleague and I have the same security properties marked.

Help needed!

1 Accepted Solution

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Correct answer by
Level 1

Hi

I solved it by uninstall Adobe Campagin and delete some files that AC left in a folder.

Then i installed the program again. So it is working now.

View solution in original post

2 Replies

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Employee

It is hard to say without access to your environment. Are you already in production with Adobe Campaign? If so, can you reach out to technical support?

Linda

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Correct answer by
Level 1

Hi

I solved it by uninstall Adobe Campagin and delete some files that AC left in a folder.

Then i installed the program again. So it is working now.