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[ACS] Extending Broadlog

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Level 2

Hello.

Quick question :

How can we extend the broadlog in adobe Campaign Standard.

My customer need to save one information in the broadlog (current segmentation of the customer).

Any idea of how we can do it (or should we ask techOps)

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi,

unfortunately this is currently not possible from within ACS.

You can only store following fields in the broadlog:

* Fields from Profile

* Segment Code field in workflow

Both is done by creating a resource extension on Profile.

Other values in the workflow (e.g. fields calculated other than segment code) can't be used.

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4 Replies

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Level 6

Hi Kevin,

Can you give an example of exactly what you are trying to achieve?

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Level 2

Hello.

Thank you for the message

the simple case will be :

the target will be segmented with several criteria.

We will enrich the workflow (targetData) with a new  field (let's call it targetData/@lot)

(This field is really calculated in the worklow)

We need to save this field in the broadlog so we we can follow the customer behavior for the next step.

To sum up :

     we need a new field on the broadlogRCp table called : lot

     this field will be filled up with the targetData/@lot coming from the workflow

Thank you.

Avatar

Correct answer by
Employee Advisor

Hi,

unfortunately this is currently not possible from within ACS.

You can only store following fields in the broadlog:

* Fields from Profile

* Segment Code field in workflow

Both is done by creating a resource extension on Profile.

Other values in the workflow (e.g. fields calculated other than segment code) can't be used.

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Level 2

Hello.

Thanks Ramon

i was kinda afraid of that.

i will have to find another way  for my problem.

i will use another table to store the data and update it in every workflow then

Thank you again for the quick replies