Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

ACS - Error API while Managing transactional messages

Avatar

Level 1

Hi,

I have a problem with transactional message.

We have configured the API process and we are doing a test from Postman as indicated in the documentation to call the event and trigger the transactional message. But we are getting this error:

rfernandezInnova_0-1643624363577.png

We have specified the following information:

POSThttps://mc.adobe.io/CompanyName/campaign/mcCompanyName/eventID

POST request Headers:

Authorization: Access Token

Cache-Control: no-cache

X-Api-Key: Client-ID

Content-Type: application/json;charset=utf-8
Content-Length:79

 

Do you know what should I change?


Thanks in advance
Best regards

1 Accepted Solution

Avatar

Correct answer by
Level 8

@rfernandezInnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

View solution in original post

2 Replies

Avatar

Correct answer by
Level 8

@rfernandezInnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

Avatar

Administrator

Hi @rfernandezInnova,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!