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Where are delivery indicators statistics calculated in Adobe Campaign?

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Level 5

Hello,

I would like to understand where delivery and tracking indicators are calculated.

For instance, looking at Delivery and tracking statistics (nms:deliveryLogStats) I have these indicators:

    <attribute label="Messages that were clicked" name="clicked" type="long"/>

    <attribute label="People who clicked" name="personClick" type="long"/>

    <attribute label="Recipients who clicked" name="recipientClick" type="long"/>

    <attribute label="Total number of recipients who clicked" name="totalRecipientClick"

               type="long"/>

In this case, it's not clear the meaning of personClick as is less than recipientClick and I don't understand how it is calculated.

Thanks,
Salvatore


Amy_WongAnanya KuthialaVipul RaghavAmit KumarAdhiyanAdobe Campaign

1 Accepted Solution

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Correct answer by
Employee

Hi salvdangelo

personClick is calculated with the following formula

Indicator description

Total number of @source-ids for which the URL category equals "Email click".

Indicator calculation formula

Countdistinct(Iif([url/@type]=1, @source-id, 0))

Documentation that would help - https://docs.campaign.adobe.com/doc/AC/en/RPT_Accessing_built-in_reports_Reports_on_deliveries.html

Regards,

Ananya Kuthiala

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1 Reply

Avatar

Correct answer by
Employee

Hi salvdangelo

personClick is calculated with the following formula

Indicator description

Total number of @source-ids for which the URL category equals "Email click".

Indicator calculation formula

Countdistinct(Iif([url/@type]=1, @source-id, 0))

Documentation that would help - https://docs.campaign.adobe.com/doc/AC/en/RPT_Accessing_built-in_reports_Reports_on_deliveries.html

Regards,

Ananya Kuthiala