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Workflow tab within the Adobe campaign workflow isn't working for Campaign classic v7

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Level 2

The workflow tab within the Adobe Campaign workflow is showing a blank screen. How do we activate this tab. Our client needs to use this information. 

 

MaryWa1_0-1728578886875.png

 

Thanks in advance!

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2 Replies

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Level 4

Hi @MaryWa1 I guess you are referring to campaign workflow in the campaign.

 

The workflow is a workflow template and you might need Admin access to view the workflow tab.

 

Please check the access.

 

BR, Hari Krishna D

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Level 2

Hi @harikrishnadevanabowina , Thanks for replying!

If I am understanding correctly, it is not the campaign workflow but the 'workflow' tab at the bottom of the campaign workflow. I added a small screen shot, not sure it's showing in the post, above showing that the tab is located by the Edit and Journal tabs at the bottom of the campaign workflow.

 

Also, I do have admin access in this environment. 

 

I have attached a better screen shot of what we are seeing. Hope that helps give more details. 

 

Thanks! Mary