Web Application login access control

[RobertOl1]

Hey Adobe gurus.

adobe campaign classic v7 7.4.1 

I am working for a client to change their login in their web applications. right now it is hard coded into the flow for the web application.

I want to change that to being wither the SSO from the user og the operator. 

I tried looking at access control in properties, "Enable Access Control" and i get a 

Not authorized to access

but i can't find the documentation on how to find out where to setup these logins if it is the correct procedure. 

the overall problem is i want the hard coded users gone and give it some authentic login! if i am going in the wrong direction feel free to tell me what else i could look into ! 

Best regards 

Robert.

[RobertOl1]

According to the documentation i should be recieving a login form when this access control is enabled. 

But i dont, it just says 

Not authorized to access

And i can't understand why that is. 

https://experienceleague.adobe.com/en/docs/campaign-classic/using/designing-content/web-forms/defini...

[RobertOl1]

from what i can see, it's the access to the logon.jsp thats the problem here.

[harikrishnadevanabowina]

Hi @RoB Did you check if the webapp URL is correct that you are trying to access?

You could find this in the webapplications, refer the 'Public URL'

BR, Hari Krishna D

[RobertOl1 · Accepted solution]

Hi Hari ! 

I forgot to close the ticket, i finally got a hold of someone in infrastructure and found out that the previous people that setup the system only white listed the old app path. So the load balanecer was blocking anything new i was trying to create. the solution was to change the URL to the internal name of the server to skip the load balancer and make it work! 

Thanks.