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SOLVED

"Edit" tab does not show in the delivery template. Why not?

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Level 1

Hi Sirs,

 

i have built a custom delivery template but when i open it the edit tab (where all form fields are stored) does not show.

 

If i then go to Properties and press Cancel (without making any change) the "Edit" tab appears as it should. Is there anything i am missing/not aware of?

 

I ll attach some pictures for better clarity. Picture 1: when i open the delivery template (tab missing).

 

PabloNeruda_0-1699442110850.png 

Picture 2: i go to Properties and press Cancel.

PabloNeruda_2-1699442716512.png

 

Picture 3: the previously missing tab is finally showing. 

PabloNeruda_3-1699442787648.png

 

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1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Pablo,

This appears to be a bug and I would suggest reaching out to Campaign Support to have it tested and logged with R&D.

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2 Replies

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Correct answer by
Employee Advisor

Hi Pablo,

This appears to be a bug and I would suggest reaching out to Campaign Support to have it tested and logged with R&D.

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Level 1

Hello Craig,

 

Thank you for your reply, i ll then reach out to support.

 

Cheers