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SurabattulaSr
Level 6
May 24, 2021
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Need details on nms:interaction schema

  • May 24, 2021
  • 1 reply
  • 2191 views

Hello Folks,

Can someone please help in providing details on OOTB "nms:interaction" schema. I checked this Interaction Module of campaign classic data model, however, I couldn't find any details on same

I am trying to understand below:

  • What data does this schema stores?
  • When do this schema comes into picture, in terms of usage? Is it during API calls?
  • Significance of this schema?

 I checked in ACC Console, however I am getting an "No PK" error when I tried to access data (or) perform query operation. Is this a platform issue?

Please let me know if anyone has details around it

Regards,

Sri Bhargav

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Best answer by RBE_jonas

In short: offers can be set up to be delivered not only via deliveries but from external webb sources (via API-calls) as well. When the user is given an offer it is referred to as a "proposition". When the user acts on the proposition it is store in interactions table.

1 reply

R
RBE_jonasAccepted solution
Level 3
May 24, 2021

In short: offers can be set up to be delivered not only via deliveries but from external webb sources (via API-calls) as well. When the user is given an offer it is referred to as a "proposition". When the user acts on the proposition it is store in interactions table.

    S
    SurabattulaSrAuthor
    Level 6
    May 24, 2021

    I did try out from a SOAPUI , made a request and got proposition as response. I could see only nms:propositionRcp getting populated. No changes in  Interaction Schema.

    Is it while a request is made to offer API ? or after proposition is returned as response ? or user took actions on it. If it is only after user took action, then I need to try email delivery. So far haven't triggered any email delivery (to act on email like opening / clicking offer).

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