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I was facing a QUOTED COMMAND RETURN ERROR in the file transfer activity in import workflow

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Level 2

I was facing a QUOTED COMMAND RETURN ERROR in the file transfer activity in import workflow

Please provide some information why i was facing this error

Thanks in advance.

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

Check that the sftp user has permission to read files in the activity's path.

Thanks,

-Jon

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6 Replies

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Level 5

Hi,

could you provide maybe a bit more context? maybe a printscreen of the settings of your file transfer activity and also from its logs?

Kind regards,

Pierre

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Level 2

Hi Pierre

In the file transfer activity we are importing dome files from sftp.

It is failed and showing the error as QUOTED COMMAND RETURN ERROR.

PFA screenshot for the error in the workflow

Thanks,

Vishnu K.

error.jpgworkflow.png

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Correct answer by
Community Advisor

Hi,

Check that the sftp user has permission to read files in the activity's path.

Thanks,

-Jon

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Level 2

Hi wobiki,

The import workflow is running fine from the 2016.

But suddenly showing this errror from last few days.

No problem with user permission.

And one more thing i saw this error is fixed in build number 8763.

If possible,can you guide me further.

Thanks in advance,

Vishnu K.

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Level 1

@vvishnu033 do you recall what you did to resolve this issue? We started experiencing the same error with existing workflows last week and have yet to get a resolution from Adobe support. 

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Level 5

Hi Vishnu,

could you check the option "Display the session logs" in the "Advanced parameters" of your File Transfer Activity, run your workflow again and show us the logs?

Display session logs.png

Kind regards,

Pierre