How to handle doubles

[rvnth]

Hi everyone, 

I have two email addresses with different ids which should receive the email. However, one email address is getting ignored and showing double in the exclusion of the delivery level. 

I wanted to send email to both the email addresses, which are having different Ids.

thank you in advance.

[ravitejagundu · Accepted solution]

Hi @rvnth ,

You can try the below scenario to receive the email even if your email address is targeted more than once.

In your Delivery, go-to To section -> Exclusions tab -> Edit. 

After that uncheck the option for "Exclude duplicate addresses during delivery" to receive the email for duplicate address as well.

Please let me know whether it works for you or not.

Thanks,

Raviteja Gundu.