ravitejagundu

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Joined the community 28-07-2017 6:20:28 AM

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Boost 1

PushNotification - Disabled field status is not changing to Yes when user uninstalled the mobile app - Adobe Campaign Classic

Hi All, We have implemented a push notification service for both ios and Android. Registering devices and sending push notifications to those devices are working fine. But when the user uninstalling the app from mobile devices, the Disabled status field is not changing to Yes.NMAC opt-out management (mobileAppOptOutMgt) workflow is also running fine without any errors.Can anyone please help me on this issue. Thanks,Raviteja Gundu.

253

How to make a value default in form's dropdown field? - Adobe Campaign Classic

Hi All,Please help me in finding the way like, how to set a default value for a field in form's dropdown? Do we need to change in Schema or the form?For example, in the below image the "Campaign Type" field is having two values created in enumerations as "Referral Campaign" and "Social Media Campaign". How to make the default value for the field as "Referral Campaign"? Till now it is storing as "None Specified" only.Thanks,Raviteja.

1.5K

Campaign integration with Splunk - Adobe Campaign Classic

Hi All,We are working on the Adobe Campaign Classic.1) Is it possible to integrate Campaign Classic with Splunk? As Campaign is on a SaaS platform, will it be possible? 2) And is it possible to integrate Splunk with Adobe Analytics also?Please help me with these queries.Thanks,Raviteja.

958

Campaign integration Splunk - Adobe Campaign Classic

828

Re: How to establish a FTP Connection and Export a File to particular location? - Adobe Campaign Classic

Hi Sri Bhargav,Yes. Server is a host name. Account is username, Password is password of FTP Server and Port is 21 default for FTP.In the workflow, while using the File Transfer activity, you need to select this FTP server and provide the path.Thanks,Raviteja.

901

Re: How to establish a FTP Connection and Export a File to particular location? - Adobe Campaign Classic

Hi SriBhargav,First you need to create an external account with the server details with FTP type. If it is success then, you can use File transfer activity in the workflow and you can export or import the files from the FTP server.Hope it helps you .Thanks,Raviteja.

959

Re: Facebook External Account - Error during Request the authorization from the application - Adobe Campaign Classic

Hi,I had done the integration earlier with facebook. But now those pages are not opening because of some security updates done by Facebook.I think you need to give the Terms and conditions, Private policy URLs in the respective fields which are mandatory, and you need to give permissions in the developers account page. And you need to add the products to your page.And in the Advanced settings add the valid callback uri's. The following links may help you.https://stackoverflow.com/questions/37255...

3.4K

Re: Trailing/Footer Record - Adobe Campaign Classic

Hi WodnickiIs the trailing record is adding the same extracted file(.txt or .csv) or it is saving in the other file?Thanks,Raviteja.

885

Re: Unable to create Cubes - Adobe Campaign Classic

Hi Venu,Is your problem solved now?Thanks,Raviteja.

1.1K

Re: Unable to create Cubes - Adobe Campaign Classic

Hi Venu,Could you please check the package "Marketing Analytics" installed in your instance? If you not installed, please install and check then.Thanks,Raviteja.

1.1K

PushNotification - Failed to identify the developer account - Adobe Campaign Classic

Hi all,We are trying to send push notification deliveries to android mobile. The registration is successful and the registration token is also generating. But in the delivery we are getting the error as " Failed - Refused - Failed to identify the developer account, please check your ID and password". Which account we need to check? Is this account is android development account or campaign user account? This development is doing by two teams.Thanks,Raviteja.

2.3K

How can we add count of recipients records as a field in excel sheet using workflow. - Adobe Campaign Classic

We have a requirement where a workflow should be created to track(trailer record) count of entries in an excel sheet which contains recipient data being extracted. It would contain the count of records for our validations whether all records are processed successfully.We have created a workflow where we fetch recipient records in excel sheet. Could you please suggest us a solution how can we include this trailer record in excel sheet that marks the end of the file.Thanks,Raviteja.

1.2K

Domain names in pURL template creation - Adobe Campaign Classic

Hi All,I am trying to create pURL template, but when selecting the Domain Name in the dropdown, i am not able to find the list. I have added few domains in Enumerations for both domains and domainforpURL types. Please find in the below screenshots.Could you please help me in creation and selection of pURL domain in the new template.Thanks,Raviteja Gundu.

850

Re: Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi Amit,Thanks, the suggestion is working. For 2 recipients i opened and clicked on the link. For 1 recipient i opened the email but not clicked on link. These tracking details i am getting perfectly.But i am missing the 4th recipient which I didn't open the mail till now. Please let me know, how to get that details also. And let me know how to get those 4th receipient details in split action also.Thanks,Raviteja.

1.3K

Re: Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi Amit,Thanks for your suggestion.Yes, my tracking workflow in in pause mode. Just now i started. It displayed some logs in delivery logs. Before, it didn't shown these logs.One more doubt, how much time it will take to update here? Because i just opened email and clicked on url which was sent 2 days back apart from the above the users.And i sent this mail to 4 users, but query is resulting only one recipient. Is there any specific reason?Thanks,Raviteja.

1.3K

Re: Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi Amit,Thanks for your suggestions.Please find the below screen shots and let me know, where am i doing mistakes.1) 2) 3) 4) 5) 6) I opened few emails and clicked on the link. I am not getting the population itself from query.Thanks,Raviteja

1.3K

Re: Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi Amit,I tried your suggestions. But not getting the results in preview panelPlease find below screenshots1)2)3)In the second screenshot, the label of URL means what we need to give in the value place?Please let me know, if i am doing any wrong here.Thanks, Raviteja.

1.3K

Re: Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi all,Continuing the above post, i tried with Deliveries in both Targeting and Filtering dimension. And using attributes Total no. of opens and Total no. of clicks in the Indicators of Delivery.. I am not getting the expecting result. Every result is going to refused part only. The result is not coming in Opens part of split. Please look into below screenshot.But i opened the email and clicked on the links for some deliveries. Those are not coming into second set. Please help me on this.Thanks,...

1.3K

Send deliveries based on no.of clicks and opens using split - Adobe Campaign Standard

Hi All,I want to send the deliveries to the customers based on previous emails tracking stats.I have two scenarios here:1) Send a mail to customers who opened the mail and clicked on the link2) Send a mail to customers who opened the mail but not clicked on the linkAnd we need to filter the people who did not open the email.I think, we can achieve this by using split activity and Query activity. But, which schema we need to use for Targeting and Filter dimension in Query and Split activity.And m...

5.0K

Re: Multiple execution instances of Message center in single console - Adobe Campaign Standard

Hi Vipul Raghav,Thanks for your earliest reply. It is so helpful. I will contact support team.Thanks,Raviteja.

1.2K

Re: Multiple execution instances of Message center in single console - Adobe Campaign Standard

Hi all,Is Configuring of Execution instance in external accounts will made new control instance? We are having single instance and the control and execution instances are in same instance. Is it possible to balance the load by sharing them into different control and execution instances?Please help me in finding best way for sharing the load on message center instance by sharing. I am following the document "Create a shared connection" https://docs.campaign.adobe.com/doc/AC/en/MCE_Instance_config...

1.1K

Multiple execution instances of Message center in single console - Adobe Campaign Standard

Hi Team,Please help me in the following query.Can we have a multiple execution or control instances of message center in the campaign console for single URL? If yes, how can we configure and separate the publishing the templates accordingly?Thanks,Raviteja Gundu.

1.9K

Re: Resend delivered message - Adobe Campaign Standard

Hi Ananya KuthialaI need one more help on this. Can we automate this process, instead of copying the data from old delivery. Or can we send the same delivery again by writing a query in the workflow?Is it the same process for message center messages also?Thanks,Raviteja Gundu

1.4K

Re: Resend delivered message - Adobe Campaign Standard

Hi Ananya KuthialaThanks for your help.

1.3K

Re: Resend delivered message - Adobe Campaign Standard

Hi Ananya KuthialaThanks for your earliest response. we are not having BCC feature for our build. I need to run through workflow itself. What will be structure of the workflow? And there is no attachment in our scenario. I have to send the delivery by querying the delivery logs in Query part, right? Please help me in this.

1.2K

Resend delivered message - Adobe Campaign Standard

Hi Team,Please suggest and help me in the following query:I want to resend an email delivery to the same recipient which was send few days back having the same content.Example scenario: I sent an bill invoice to the customer when purchased the item. The customer deleted the invoice from mail by mistake and now needed the bill and contacted in the respective portal as resend the bill invoice. In this scenario, how can we send the same bill invoice without any changes to the same delivery.

2.9K

Finding logs for deleted workflow - Adobe Campaign Standard

Hi All,Where do we check for the logs of workflow in Adobe campaign? Like, if any workflow deleted by some user, how can we identify when it was deleted and who does that? I checked some logs in the Monitoring tab, but I didn't get any logs for that scenario. Can anyone please help me on this?Thanks,Raviteja.

842

Facebook Error message - Adobe Campaign Standard

Hi All,Can anyone please help me in the following situations?I am posting a facebook status from campaign instance using the content type as "Status with a link". But i am getting an error as "(#100) Only owners of the URL have the ability to specify the the picture, thumbnail, of description params". Sometimes the message is pushing, but in the status it is showing as "Send to service provider". Please find the screenshots below. It is happening when i am selecting the other content types as we...

671

Re: Fallback on Anonymous environment in Offers - Adobe Campaign Standard

Hi all,This issue got resolved.The cause for this issue is below:Previously, I had given different names in the Catalog theme fields in both Anonymous and identified environments.Now, I had given the same name in themes field. It is working fine now.Thanks,Raviteja Gundu,Mobile:+-91-9164870321.

652

Re: Retrieving images from AEM DAM for Adobe Campaign - Adobe Campaign Standard

Hi Adhiyan,Thanks for your reply.Here, i am not looking for AEM integration. We had done it earlier and we are able to synchronize the AEM templates.We need to access the assets of AEM like images, videos, etc., instead in the form of templates from AEM to Campaign. So, as per the documentation, i am following using DCE in the content editing mode and trying. Then i am getting the empty screen for shared assets.So, please help on this. Your help will be a great pleasure.Thanks,Raviteja.

2.5K

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