Hi All, We have implemented a push notification service for both ios and
Android. Registering devices and sending push notifications to those
devices are working fine. But when the user uninstalling the app from
mobile devices, the Disabled status field is not changing to Yes.NMAC
opt-out management (mobileAppOptOutMgt) workflow is also running fine
without any errors.Can anyone please help me on this issue.
Thanks,Raviteja Gundu.
Hi All,Please help me in finding the way like, how to set a default
value for a field in form's dropdown? Do we need to change in Schema or
the form?For example, in the below image the "Campaign Type" field is
having two values created in enumerations as "Referral Campaign" and
"Social Media Campaign". How to make the default value for the field as
"Referral Campaign"? Till now it is storing as "None Specified"
only.Thanks,Raviteja.
Hi All,We are working on the Adobe Campaign Classic.1) Is it possible to
integrate Campaign Classic with Splunk? As Campaign is on a SaaS
platform, will it be possible? 2) And is it possible to integrate Splunk
with Adobe Analytics also?Please help me with these
queries.Thanks,Raviteja.
Hi All,We are working on the Adobe Campaign Classic.1) Is it possible to
integrate Campaign Classic with Splunk? As Campaign is on a SaaS
platform, will it be possible? 2) And is it possible to integrate Splunk
with Adobe Analytics also?Please help me with these
queries.Thanks,Raviteja.
Hi Sri Bhargav,Yes. Server is a host name. Account is username, Password
is password of FTP Server and Port is 21 default for FTP.In the
workflow, while using the File Transfer activity, you need to select
this FTP server and provide the path.Thanks,Raviteja.
Hi SriBhargav,First you need to create an external account with the
server details with FTP type. If it is success then, you can use File
transfer activity in the workflow and you can export or import the files
from the FTP server.Hope it helps you .Thanks,Raviteja.
Hi,I had done the integration earlier with facebook. But now those pages
are not opening because of some security updates done by Facebook.I
think you need to give the Terms and conditions, Private policy URLs in
the respective fields which are mandatory, and you need to give
permissions in the developers account page. And you need to add the
products to your page.And in the Advanced settings add the valid
callback uri's. The following links may help
you.https://stackoverflow.com/questions/37255...
Hi Venu,Could you please check the package "Marketing Analytics"
installed in your instance? If you not installed, please install and
check then.Thanks,Raviteja.
Hi all,We are trying to send push notification deliveries to android
mobile. The registration is successful and the registration token is
also generating. But in the delivery we are getting the error as "
Failed - Refused - Failed to identify the developer account, please
check your ID and password". Which account we need to check? Is this
account is android development account or campaign user account? This
development is doing by two teams.Thanks,Raviteja.
We have a requirement where a workflow should be created to
track(trailer record) count of entries in an excel sheet which contains
recipient data being extracted. It would contain the count of records
for our validations whether all records are processed successfully.We
have created a workflow where we fetch recipient records in excel sheet.
Could you please suggest us a solution how can we include this trailer
record in excel sheet that marks the end of the file.Thanks,Raviteja.
Hi All,I am trying to create pURL template, but when selecting the
Domain Name in the dropdown, i am not able to find the list. I have
added few domains in Enumerations for both domains and domainforpURL
types. Please find in the below screenshots.Could you please help me in
creation and selection of pURL domain in the new
template.Thanks,Raviteja Gundu.
Hi Amit,Thanks, the suggestion is working. For 2 recipients i opened and
clicked on the link. For 1 recipient i opened the email but not clicked
on link. These tracking details i am getting perfectly.But i am missing
the 4th recipient which I didn't open the mail till now. Please let me
know, how to get that details also. And let me know how to get those 4th
receipient details in split action also.Thanks,Raviteja.
Hi Amit,Thanks for your suggestion.Yes, my tracking workflow in in pause
mode. Just now i started. It displayed some logs in delivery logs.
Before, it didn't shown these logs.One more doubt, how much time it will
take to update here? Because i just opened email and clicked on url
which was sent 2 days back apart from the above the users.And i sent
this mail to 4 users, but query is resulting only one recipient. Is
there any specific reason?Thanks,Raviteja.
Hi Amit,Thanks for your suggestions.Please find the below screen shots
and let me know, where am i doing mistakes.1) 2) 3) 4) 5) 6) I opened
few emails and clicked on the link. I am not getting the population
itself from query.Thanks,Raviteja
Hi Amit,I tried your suggestions. But not getting the results in preview
panelPlease find below screenshots1)2)3)In the second screenshot, the
label of URL means what we need to give in the value place?Please let me
know, if i am doing any wrong here.Thanks, Raviteja.
Hi all,Continuing the above post, i tried with Deliveries in both
Targeting and Filtering dimension. And using attributes Total no. of
opens and Total no. of clicks in the Indicators of Delivery.. I am not
getting the expecting result. Every result is going to refused part
only. The result is not coming in Opens part of split. Please look into
below screenshot.But i opened the email and clicked on the links for
some deliveries. Those are not coming into second set. Please help me on
this.Thanks,...
Hi All,I want to send the deliveries to the customers based on previous
emails tracking stats.I have two scenarios here:1) Send a mail to
customers who opened the mail and clicked on the link2) Send a mail to
customers who opened the mail but not clicked on the linkAnd we need to
filter the people who did not open the email.I think, we can achieve
this by using split activity and Query activity. But, which schema we
need to use for Targeting and Filter dimension in Query and Split
activity.And m...
Hi all,Is Configuring of Execution instance in external accounts will
made new control instance? We are having single instance and the control
and execution instances are in same instance. Is it possible to balance
the load by sharing them into different control and execution
instances?Please help me in finding best way for sharing the load on
message center instance by sharing. I am following the document "Create
a shared connection"
https://docs.campaign.adobe.com/doc/AC/en/MCE_Instance_config...
Hi Team,Please help me in the following query.Can we have a multiple
execution or control instances of message center in the campaign console
for single URL? If yes, how can we configure and separate the publishing
the templates accordingly?Thanks,Raviteja Gundu.
Hi Ananya KuthialaI need one more help on this. Can we automate this
process, instead of copying the data from old delivery. Or can we send
the same delivery again by writing a query in the workflow?Is it the
same process for message center messages also?Thanks,Raviteja Gundu
Hi Ananya KuthialaThanks for your earliest response. we are not having
BCC feature for our build. I need to run through workflow itself. What
will be structure of the workflow? And there is no attachment in our
scenario. I have to send the delivery by querying the delivery logs in
Query part, right? Please help me in this.
Hi Team,Please suggest and help me in the following query:I want to
resend an email delivery to the same recipient which was send few days
back having the same content.Example scenario: I sent an bill invoice to
the customer when purchased the item. The customer deleted the invoice
from mail by mistake and now needed the bill and contacted in the
respective portal as resend the bill invoice. In this scenario, how can
we send the same bill invoice without any changes to the same delivery.
Hi All,Where do we check for the logs of workflow in Adobe campaign?
Like, if any workflow deleted by some user, how can we identify when it
was deleted and who does that? I checked some logs in the Monitoring
tab, but I didn't get any logs for that scenario. Can anyone please help
me on this?Thanks,Raviteja.
Hi All,Can anyone please help me in the following situations?I am
posting a facebook status from campaign instance using the content type
as "Status with a link". But i am getting an error as "(#100) Only
owners of the URL have the ability to specify the the picture,
thumbnail, of description params". Sometimes the message is pushing, but
in the status it is showing as "Send to service provider". Please find
the screenshots below. It is happening when i am selecting the other
content types as we...
Hi all,This issue got resolved.The cause for this issue is
below:Previously, I had given different names in the Catalog theme
fields in both Anonymous and identified environments.Now, I had given
the same name in themes field. It is working fine now.Thanks,Raviteja
Gundu,Mobile:+-91-9164870321.
Hi Adhiyan,Thanks for your reply.Here, i am not looking for AEM
integration. We had done it earlier and we are able to synchronize the
AEM templates.We need to access the assets of AEM like images, videos,
etc., instead in the form of templates from AEM to Campaign. So, as per
the documentation, i am following using DCE in the content editing mode
and trying. Then i am getting the empty screen for shared assets.So,
please help on this. Your help will be a great pleasure.Thanks,Raviteja.
