How Insert Survey Form with Input and Check boxes into Email in Campaign V8 console or Web UI

[SantoshKu31]

Hi Experts,

We have client requirement to add Form kind of Survey into Email Template and it should collect user response and save into Recipient or other custom schema.

Client want to make customer more engaging with avoiding multiple click from Email.

As I know, we can do this using Landing Page/WebApp module.

But client don't want that.

Is anyone can help on this.

Thank you.

[Jyoti_Yadav]

Hi @SantoshKu31 ,

You can create survey form using Landing pages. Fields that is required in the Survey form can be mapped to Recipient table or custom table and will be saved the moment customer submits the form.

Once landing page is ready, use the link to the landing page and add it as a link to the email template. You can also create reusable fragment of this particular section.

Thanks,

Jyoti

[Parvesh_Parmar]

Hi @SantoshKu31 , 

I understand you want to include a survey form (like inputs and checkboxes) directly inside the email, without using a landing page or web app.

From what I’ve seen, this might be possible using AMP for Email. I’ve seen some demos with this approach—not specifically in Adobe Campaign, but in other tools. Technically, it may be possible to build AMP content manually and send it from Campaign.

The key part is handling the response—if you can post the form data to an external endpoint, then you could set up something to push the data back into Campaign (like via an API or workflow).

It’s not a standard approach, but maybe worth exploring if AMP is acceptable.

Best,
Parvesh

[SantoshKu20]

Hi @Parvesh_Parmar,

Yes, Is AMP Email. I am planning to use that.

But, as you mentioned the Key part, handling data from Email to Campaign.

If you have any use case with JSSP. That will help us more here.

Thank you.

[Parvesh_Parmar]

Hi @SantoshKu31 @SantoshKu20 ,

If I understand correctly, it's not possible to make a GET or POST request directly from an email client. So using methods like JSSP (JavaScript Server Pages) won’t work in the email context.

Instead, here's a practical workaround:

You can embed clickable elements like emoji icons (e.g., ) representing feedback options such as "Happy", "Neutral", or "Not Satisfied". Behind each image, add a unique tracked link that points to a CloudPage or simply redirects without showing anything to the customer. The idea is to make the link invisible and avoid displaying a landing page when the customer clicks. Not go out side on email.

Enable click tracking on these links. Then, using workflow , you can analysis the tracking data of delivery which customer clicked on which option b. This data can be stored in a schema and used to generate reports for survey insights.

Hope this helps!

Kind regards,
Parvesh