How to set up Double Opt-In process into Adobe Campaign V8 using Web UI

[SantoshKa5]

Hi Team,

We have requirement to set up Double Opt In for the one of the country Audience, my client has multiple countries.

But this double Opt in should be set up for one country.

CTA Button to Submit the information of the Landing page.
if the contact exists and opt in>> Error message: this email already exists.
If the contact exists and opt out>> update the OPt in status to YES and trigger the double opt in email.
If the contact does not exist>> create contact as opt in and trigger the double opt in email.

Can we able do above validations using landing page Input Fields entry and submission.

And other hand

I tried one Landing page and submitted form. But the No longer contact by email, is updating as No.

But until double confirmation this should be update as Yes.

Once the confirmation email triggers using service, in that email, will send one Landing page for double Opt In confirmation.

Once user click Confirmation Button, No longer contact by email, will update as No.

Post that, we need to trigger Thank you Email using Campaign workflow who done the double Opt In.

Can anyone advise or suggest some configuration steps.

It should be appreciated.

Regards,

Santosh Kumar.

[SumitAccenture]

Hi Santosh ,

You can try the process below, but you should thoroughly understand the landing page mechanism before proceeding.
Create a landing page with input fields (email, country, etc.) and a submit button.
-Use form processing workflows or JavaScript validations on the landing page to validate inputs.
-Query the Profiles table to check if contact exists for the submitted email and country.
Check if contact exists and country = target country
-If exists and opted-in (No longer contact by email = No):

Show error message: This email already exists.

If exists and opted-out (No longer contact by email = Yes):
Update No longer contact by email = Yes (still No, because Double opt-in confirmation pending)
Trigger double optin confimation confirmation email workflow (send email with confirmation link)
If does not exist:
Create contact with No longer contact by email = Yes (ex:opted-out status initially)
Trigger double optin confimation confirmation email workflow.

//sumit

[SantoshKu31]

Hi @SumitAccenture ,

Thanks for your time.

In Campaign V8 Web UI, there is no option to allow add Java script to the Web App.

Thank you.

[SumitAccenture]

Hi @SantoshKu31 

Yes, Adobe Campaign v8 Web UI does not support direct JavaScript execution, you can utilize the client console for full JavaScript capabilities or implement JavaScript through JSSPs for specific use cases... If your requirements involve complex functionality or advanced features for web applications!!

 you have a couple of alternative options:

1. Use the Client Console: The Adobe Campaign client console offers full support for JavaScript, including scripting in workflows and other advanced features.

 2. Implement JavaScript via Web Applications: You can create dynamic JavaScript Server Pages (JSSPs) under the Administration > Configuration > Dynamic Javascript Pages section. These pages can include JavaScript and be accessed via a specific URL. Additionally, you can embed external web applications within Adobe Campaign by using an iframe in a JSSP page

//Sumit 

[Jyoti_Yadav · Accepted solution]

Hi @SantoshKa5 ,

While creating the subscription landing page, you can do the configuration changes to set-it up for double opt-in.

1. Open subscription landing page and change the final submit button to text field, save the details in one of the temp field, which can be updated everytime user clicks on the form.

2. Edit confirmation page, add a block asking, Are you sure you want to subscribe? After that add a field to save the value to 'No longer contact by email' field.

Thanks,

Jyoti

[SantoshKu31]

Hi @Jyoti_Yadav,

Thanks for your reply. Seems it will work. I will check on this.

But I have requirement, make alert or error message to user, if they have already register. Based on that, system should update the Field value accordingly. No more registration on this case.

If user is new based email, they should redirect to the Registrations form.

Is that possible with Campaign V8 Web UI instance.?

Thank you.

[Jyoti_Yadav]

Hi @SantoshKu31 ,

Instead of showing error to the custoemr, show them their pre-filled details and let them update data if they wish to.

Choose Acquisition landing page -> for data pre-load 'check the pre-fill data' if already exist. This way you can prevent multiple data update for same user.

Thanks,

Jyoti