Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

customize login page "error box" Message

Avatar

Level 1

When I login to AC Client Console using a different writing of your user name (mix with lower and upper cases) then you get a error message:

User_ID_17525477_0-1649346791464.png

 

Instead of this I want to get customized message like "Use  lower case and try again"

 

Please let me know how to do it

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @Lakshhya - these errors are baked into the product and can't be changed by the user. In addition to that, the errors you would see from LDAP would likely come from the external LDAP libraries that the developers use.

This error can actually arise from a few different causes so you likely just can't assume its a username case mixmatch that has thrown the error.

If users are getting this error, I would issue a screenshot as above and give them the possible steps to resolve it.

Cheers

Darren

View solution in original post

0 Replies

Avatar

Correct answer by
Community Advisor

Hi @Lakshhya - these errors are baked into the product and can't be changed by the user. In addition to that, the errors you would see from LDAP would likely come from the external LDAP libraries that the developers use.

This error can actually arise from a few different causes so you likely just can't assume its a username case mixmatch that has thrown the error.

If users are getting this error, I would issue a screenshot as above and give them the possible steps to resolve it.

Cheers

Darren