Create dynamic content for email without complex if-then-else rules

[DavidSlaw1]

We need to personalize emails based on several attributes from a customer profile:

• Customer Name
• Country
• Product Category Favorites

Problem

There are LOTS of countries and LOTS of Product Categories.  I do not want to write hundreds of conditional rules to run the campaign, nor do I want to maintain such a complex process.

Is there a way to use a look up file or a map datatype attribute  or some expression in the personalization script editor that looks up the content I need given a value in the customer's profile to return for use in the personalization block?

I could not find such a capability in the Adobe documentation.

[_Manoj_Kumar_]

Hello @DavidSlaw1  You can do a lot of things with Personalization blocks.

Can you share some examples of your if else conditions? If will be helpful for us to recommend something based on the examples.

[Sukrity_Wadhwa]

Hi @DavidSlaw1,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!