We need to personalize emails based on several attributes from a customer profile:
- Customer Name
- Country
- Product Category Favorites
Problem
There are LOTS of countries and LOTS of Product Categories. I do not want to write hundreds of conditional rules to run the campaign, nor do I want to maintain such a complex process.
Is there a way to use a look up file or a map datatype attribute or some expression in the personalization script editor that looks up the content I need given a value in the customer's profile to return for use in the personalization block?
I could not find such a capability in the Adobe documentation.