Create deeplinks to apps within emails

[priyal_b]

Hi All,

Trying to explore options here to use email links to route to app from ac classic. I saw enabling mobile services with acquisition helps to create marketing links that route to an app, that requires creating universal/app links correct?

Does anyone know any other option or have used 3rd party integration with ac and brach/appflyer/custom options?

Thank you!

[Milan_Vucetic]

Hi @priyal_b ,

The challenge is that the link to your app is going to be different based on which mobile platform the user has. So in the perfect scenario, you want to change the link (and maybe the content) dynamically based on whether the user is on iOS, Android or Desktop.

For example, this code would open twitter profile in the Twitter app (if you have it installed) from an email:

<a href="twitter://user?screen_name=twitter_username">follow me</a> 

You may check this page: https://trendlineinteractive.com/launching-ios-apps-from-an-email-newsletter/

Another thing is what will happen if customer does not have installed targeted app (prefered redirect to app store).

Regards,

Milan

Regards,

Milan

[_Manoj_Kumar_ · Accepted solution]

Hello @priyal_b ,

You can use Appflyers OneLine Deeplinking features where it will detect the device type and redirect the users. 

If the link is opened on the dekstop then it will redirect user to desktop website and if the device is mobile and app is installed then the app will open according to the url provided.
Here is the documentation available: https://support.appsflyer.com/hc/en-us/articles/360000724598-Deep-linking-with-OneLink-best-practice...

The only concern with this approach is that, Appsflyer will have all the attribution report instead of adobe analytics.

Let me know if that helps.

Thanks.
Manoj

[DharmendraPa4]

Hi Manoj, thanks for this information.

My organisation is using Adobe journey optimiser and in the email channel we are using our branded domain and the links are wrapped with that branded domain.

This process breaks the iOS universal link app experience and I am looking for solution for the same.

I don't find AJO listed here in Appflyer ESP integration page.

Let me know how to solve this ??

https://support.appsflyer.com/hc/en-us/articles/360004556077-Email-service-provider-ESP-integration-...

[_Manoj_Kumar_]

Hello @DharmendraPa4  You can use they key value pair option in push config setting and read those values for deeplinking without using the branded domain

[DharmendraPa4]

Thanks Manoj, I don't see option of push config in AJO and my question is around email channel, not sure if that solution is common for push and email.

Can you guide me any documentation or provide steps how to configure key value pair and where exactly?

[_Manoj_Kumar_]

Hello, @DharmendraPa4  You will have to use Branch.io or Appsflyer to do that. 
The other option is to configure all the URLs in your AP which might not be possible:

https://developer.android.com/training/app-links/deep-linking

[Darren_Bowers]

Hi @priyal_b we are currently working through an integration with Branch.io and ACC. Its a fairly straightforward setup from the Campaign side and the integration also continues to use the current click tracking that Campaign currently uses. Branch just intercepts the click request first, forwards the click track / open back to Campaign and then decides how to process your link based on your Branch dashboard settings. You can tell each link to deep link into the app or only open in a browser only depending on your use case.

[priyal_b]

Thanks all, I will check on this but trying to see if existing AC mobile framework helps in anyway to create universal link.

[Darren_Bowers]

Hi @priyal_b - we have integrated Campaign Classic with Branch.io and Adobe Analytics to enable Universal Links with full attribution, so feel free to reach out if you need any help with integration. It is actually fairly simple but took a long time to figure out the best way to do this so our existing campaigns weren't affected. I also have some contacts within Branch and Adobe if you want to investigate this yourself for your environment.

Cheers
Darren