Hello everyone! Hoping to ask for some help with something we are experiencing. We started noticing that a high percentage of our emails are being delivered as text. Currently, in the "delivery" section of properties we have "use recipient preferences" selected. It seems unusual that a high number o...
Hi,I am looking to look for those SMS deliveries/delivery template through-out the AC instance where the content of the SMS exceeds 160 characters and I would want a list of all those campaigns exported.I had a look at the delivery form and figured that while trying to preview any SMS delivery, it c...
I am trying to understand the Neolane Factory Data model and looking for the latest documentation on the neolane data model This link https://docs.campaign.adobe.com/doc/archives/en/610/configuration-v6.1-en.pdfused to have the PDF with the documentation to some of the main tables in it (for V6.1, i...
Hi,We are using Adobe Campaign Classic - v6.1. I am trying to understand what happens to out of office type replies that are sent in response to emails sent through the platform. I have looked at the Non-deliverables Management section on our live environment - and see there is an Auto-replies rul...
Hello,I am currently experiencing an issue when doing something as simple as using a query to select a single recipient and then trying to udpate its email with a update activity. For some reason, the workflow is returning the following error "cannot modify column of non-key preserved table" and the...
Hi All,Recipient's input form is made up of iconbox containers. I have added one more container based on recipient schema extension, but I want to display it only in one specific recipients folder. How can achieve that? visibleIf="[/tmp/@folderId]==123456" doesn't work. Thank you,Marcin
Hi,Is there a way to prevent seed addresses from going into quarantine?We are using different seed groups between deliveries. sometimes a specific seed address has email but missing a mobile. when using this seed group in SMS deliveries those seeds without mobile are going into quarantine.If in the ...
Hi all,I'm analysing a delivery with a high number of bounces and I would like to have more details on the actual message returned from the ESP. In the nms:address table I can find some info, and in nms:broadLogRcp as well, but instead of the Error text that I can find there (for example, Inbound em...