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The 4th edition of the Campaign Community Lens newsletter is out now!
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  • on 06-02-2020
    Hiya, We're on hosted on ACC v7 build 8894.  For some reason, when I go to the Home tab and click on Monitoring, I can't seem to view the web (web@default), mta (mta@default) etc. logs for the previous days.  It shows the logs for the current date but not for any other date range I select using the ...

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  • on 06-02-2020
    I am using a content manager URL to pull content into an email. A hard-coded URL works like a charm. I want to change that URL based on a field in my workflow and I cannot get it to work. For example: The delivery html looks like this:<HTML><HEAD></HEAD><BODY><P><%@ include file='https://www.google....

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  • on 06-02-2020
    Hello, I've created a workflow with a direct mail delivery. I disabled approvals for this workflow, though other workflows in the campaign previously used approvals. I executed the workflow only to see the direct mail extract "flashing" for hours now. (The extract is only 1,000 people.) The journal ...

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  • on 06-02-2020
    Hi all, I'm facing an issue while creating a new channel:Created a new channel in the enumeration in the delivery data schema (extended) and created new external account for this channel. Input form is used as for SMS delivery.  Delivery execution is throwing the following error: "The output message...

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  • on 04-02-2020
     ID  FirstName LastName Email1   Name1       Name12    Email12   Name2       Name22    Email23   Name3       Name32    Email3 i want to convert above table into ID   AttributeName   AttributeValue1     FirstName        Name11     LastName        Name121     Email                Email12     FirstName...

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  • on 04-02-2020
    There is a enumeration field available to group URL categories. We are able to add URL category after sync up email content.Is there any possibility to add category when the link was added in AEM or through Personlization block.

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  • on 03-02-2020
    Good afternoon,  We ran into an issue with out SMS provider where some of the messages are being sent out as gibberish.  They did confirm that they were receiving the messages correctly but when they were sending them they were not going out correctly.   Anyways Sinch just got back to us with this r...

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  • on 03-02-2020
    Hi, I am trying to share one campaign (with several and heavy workflows) between different environments.The xml package has around 60MB and rich client is crashed every time. Tried to upload file to the server and to import package with nlserver command but error is raised. In serverConf.xml Javascr...

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  • on 03-02-2020
    Hi all, we noticed a bigger number in output then in input for some SMS recurring deliveries.After checking, a cross join is performed for customers with more mobile phones and that is the reason for bigger number. (We have several records for the same recipient with different mobile phones which cu...

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  • on 31-01-2020
    Hi everyone! When I try to load a file after an enrichment to discard data, the process got stuck throwing the following error:When I reviewed source and destination parameters, these are the same as you can see: Your help is very much appreciated Cheers!

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