since ‎07-04-2017
‎30-09-2020
Prasanna_Soni
Level 1
Re: Error "DeliveryValidation" when trying to send delive... Prasanna_Soni - Adobe Campaign Classic
The issue is at mid sourcing connection to tracking server. We have same issue and thats the root cause we identified. I am working with adobe to solve this problem as we are in hybrid model and on prim ACC is perfect. The problem is at mid sourcing connecting to tracking. Can you post the audit log of delivery .. that can clearly says the problem. hope it helps
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Re: Upgrade is completed from build 8896 to 9032 but it s... Prasanna_Soni - Adobe Campaign Classic
I faced similar problem and yes you will need to resolve the error with ">>>" arrows and once done you can rerun additionally try below command .Please note you can try from Web server as well . It need not to be run only from app server , that might solve your problem as behind database is same. Assuming its hybrid model nlserver config -postupgrade -allinstances
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Re: Get Rewarded! Announcing the Top User for July 2020 Prasanna_Soni - Adobe Campaign Classic
Dammm .. I want to be in list .. let me try this month hard 
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Re: Alert notification works but Delivery email dont Prasanna_Soni - Adobe Campaign Classic
yes .. Dont know how but opened ticket with Adobe and it got resolved
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Re: tables involved in tracking configurations ? Prasanna_Soni - Adobe Campaign Classic
faced same issue long back and here are steps I took for tracking not working :- Here are steps or best practices to resolve the issue :-1- Truncate table XtkWorkflowLog2- INSERT INTO XtkWorkflowLog(iWorkflowId) values (0)3. Go to platform > options and Set the LastConsolidated to latest date time and Pointer remove the numbers from Options settings.4. In technical Workflow section - Restart Tracking workflow it should work ! Have fun ! Sheetal +1 678 599 8911
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Re: ERROR SOP-330011 Error while executing the method 'Pl... Prasanna_Soni - Adobe Campaign Classic
nope that issue is not resolved and you right even i think the same
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Re: 403 on /nl/jsp/soaprouter.jsp in ACC 9032.10 on login... Prasanna_Soni - Adobe Campaign Classic
where is that configuration .. Still searching
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Re: ERROR SOP-330011 Error while executing the method 'Pl... Prasanna_Soni - Adobe Campaign Classic
I did all this still issue not resolved
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Re: Alert notification works but Delivery email dont Prasanna_Soni - Adobe Campaign Classic
Let me go through this tomorrow first thing
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Re: Alert notification works but Delivery email dont Prasanna_Soni - Adobe Campaign Classic
Yes and thats correct .. so seems like tracking server is not picking up the delivery
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403 on /nl/jsp/soaprouter.jsp in ACC 9032.10 on login using 443 apache port Prasanna_Soni - Adobe Campaign Classic
With App server direct 8080 port its working fine. With Apache port link in console "https://dcmidavgcf0068.epga.nam.gm.com:443" getting Error "403 on /nl/jsp/soaprouter.jsp" In upgrade steps its told that Please consider adding a record in serverconf.xml. I added below entries into URL permissions section of /usr/local/neolane/nl6/conf/serverConf.xml and restarted the apache and neolane services but it did not resolved the issue. I also gave 755 permission to all files under /usr/local/n...
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Re: 403 on /nl/jsp/soaprouter.jsp Prasanna_Soni - Adobe Campaign Standard
I am also getting the same problem Did you find any fix ? It seems permissions related
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Upgrade on hybrid model -- What sequence we should Upgrade -- WEB / App and what steps are specific to env Prasanna_Soni - Adobe Campaign Classic
Hello Experts, I am following below steps https://docs.adobe.com/content/help/en/campaign-classic/using/monitoring-campaign-classic/updating-adobe-campaign/upgrading.html We have Web Server and App server , a Typical hybrid model hosted on our premises and MTA we use from Adobe. Adobe MTA upgreded to 9032.10 , and I updated app server to 9032.10 below are steps :- 1. Shutdown all services on app and Web 2. copy software to App server 3. Sudo to root and run "rpm --nodeps -Uvh nlserver6-v7-9032-x...
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Re: Error while upgrading to 6.1 build 8985 Prasanna_Soni - Adobe Campaign Classic
After stopping on web server Do i need to re-run the command on app server "rpm --nodeps -Uvh nlserver6-v7-9032-x86_64_rh7.rpm"
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Alert notification works but Delivery email dont Prasanna_Soni - Adobe Campaign Classic
Alert notification works flawless – I received email.Only problem is with Delivery. Audit Logs 07/29/2020 9:06:09 AM DLV-490038 An error occurred while validating the delivery.07/29/2020 9:06:09 AM DLV-490043 Delivery action canceled. Unable to export tracking data to the tracking server.07/29/2020 9:06:09 AM RED-520026 Could not upload redirection information on the tracking server(s).07/29/2020 9:05:59 AM RED-520025 Communication failed with tracking server 'https://gmde-mid-stage14.campaign.a...
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Re: tables involved in tracking configurations ? Prasanna_Soni - Adobe Campaign Classic
thats my "Email routing using mid-sourcing" and It test perfectly fine. When I click on test connection I get message that testing is succesful. Additionally when i click on enable tracking for instance, I get that also succesful message. So all good there.
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Re: tables involved in tracking configurations ? Prasanna_Soni - Adobe Campaign Classic
Test connections works as expected and NmsTracking_ExtAccount value is "defaultEmailMid" .. Now where should i check what is defaultEmailMid
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Re: ERROR SOP-330011 Error while executing the method 'Pl... Prasanna_Soni - Adobe Campaign Classic
Nope Didnt helped at all ..... Please note user is admin user .. The link that you send was mainly focused on non admin users.
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Re: tables involved in tracking configurations ? Prasanna_Soni - Adobe Campaign Classic
Value in NmsTracking_SecureServerUrl is correct "https://gmde-mid-stage14-t.adobe-campaign.com" but in reality its picking up wrong URL " 'https://gmde-mid-stage14.campaign.adobe.com'" .. From Where else it can pick up this url ? Cache ?
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ERROR SOP-330011 Error while executing the method 'Play' of service 'nms:delivery'. Prasanna_Soni - Adobe Campaign Classic
While Sending Delivery i am getting below error SOAP-ENV:ServerSOP-330011 Error while executing the method 'Play' of service 'nms:delivery'.
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tables involved in tracking configurations ? Prasanna_Soni - Adobe Campaign Classic
My deployment wizard has different entry for tracking server but when it comes to delivery its always connectING TO WRONG SERVER and we think thats the reason for not resolving this problem. As deployment wizard does not show the one that reported in logs, I am interested to find from where this is comming ? Do we know any table or xml file that will have tracking server configurations that delivery is getting and i can modify the same ? I followed the steps and deleted hard cache on my computer...
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Country Specific recipient table for ease of targetting ? Did anyone tried it ? Custom table ? Prasanna_Soni - Adobe Campaign Classic
Any suggestion .. When admin user login to system, based on his country, he should be able to see only those recipient so that targetting will be generic at the same time its automated way to resolve the recipient?
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Re: SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
I am administrator but i do not see SMS@instance in monitoring tab.. I do see below entries 1. WatchDog 2. Syslogd 3. wfserver 4. web How do i enable SMS service ?
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Re: SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
I am administrator but i do not see SMS@instance in monitoring tab.. I do see below entries 1. WatchDog2. Syslogd3. wfserver4. web How do i enable SMS service ?
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Re: SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
I do see only below process lint in monitoring ..
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Re: SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
@Darren_Bowers ... I am administrator but i dont see ms@ in the Processes List.
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Re: SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
From Adobe Campaign the the SMS Delivery shows status "Start Pending" The logs are attached. SMS Service log where can i find it ?
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Re: Help - Can't send SMS messages Prasanna_Soni - Adobe Campaign Standard
mid sourcing instances from Adobe that they want SMS provider to whitelist ?
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SMS - start Pending - SMS is not going Prasanna_Soni - Adobe Campaign Classic
I have Configured SMS channel and created Delivery template.. SMS delivery report shows that start pending and dont know what next i have to do to send this SMS.. PLease note I have tested the SMS functionality from vendor and I can send SMS from there website. It just that Campaign delivery process is not moving ahead and sending the SMS .... PLease find logs below 07/06/2020 2:20:18 PM Delivery started by operator 'Prasanna Soni (qz1tdp-n)'...07/06/2020 2:20:18 PM Uploading tracking informatio...
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ERROR XSV - 350087 while trying to export workflow from prod Prasanna_Soni - Adobe Campaign Classic
I would like to fix one of the workflow that we have and as a first step i started to copy the latest version from Prod to dev so that i can start working on correct version of it in Dev env. I logged in to Client console as admin user , selected the workflow and clicked on tools > export package > Selected admin and click on start. Received below error :- XSV - 350087 - The maximum number of entries to be exported has been reached (500) for nms:offerCategory schema entity. XSV - 50122 An error ...
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