Prasanna_Soni

Incorrect prefix is getting added to mobile number. Adobe Campaign recipient schema is adding 0 automatically in mobile number field. I added my number as 4077659928 but the moment I went to other field or save on recipient it changed the formatting and added 0 in front. In Lower env , I see it adds +1 which is correct ..... refer screen shot below, Let me know if anyone have faced this issue before

138

Re: Error "DeliveryValidation" when trying to send delive... - Adobe Campaign Classic

The issue is at mid sourcing connection to tracking server. We have same issue and thats the root cause we identified. I am working with adobe to solve this problem as we are in hybrid model and on prim ACC is perfect. The problem is at mid sourcing connecting to tracking. Can you post the audit log of delivery .. that can clearly says the problem. hope it helps

141

Re: Upgrade is completed from build 8896 to 9032 but it s... - Adobe Campaign Classic

I faced similar problem and yes you will need to resolve the error with ">>>" arrows and once done you can rerun additionally try below command .Please note you can try from Web server as well . It need not to be run only from app server , that might solve your problem as behind database is same. Assuming its hybrid model nlserver config -postupgrade -allinstances

259

Re: Get Rewarded! Announcing the Top User for July 2020 - Adobe Campaign Classic

Dammm .. I want to be in list .. let me try this month hard

247

Re: Alert notification works but Delivery email dont - Adobe Campaign Classic

yes .. Dont know how but opened ticket with Adobe and it got resolved

165

Re: tables involved in tracking configurations ? - Adobe Campaign Classic

faced same issue long back and here are steps I took for tracking not working :- Here are steps or best practices to resolve the issue :-1- Truncate table XtkWorkflowLog2- INSERT INTO XtkWorkflowLog(iWorkflowId) values (0)3. Go to platform > options and Set the LastConsolidated to latest date time and Pointer remove the numbers from Options settings.4. In technical Workflow section - Restart Tracking workflow it should work ! Have fun ! Sheetal +1 678 599 8911

230

Re: ERROR SOP-330011 Error while executing the method 'Pl... - Adobe Campaign Classic

nope that issue is not resolved and you right even i think the same

295

Re: 403 on /nl/jsp/soaprouter.jsp in ACC 9032.10 on login... - Adobe Campaign Classic

where is that configuration .. Still searching

161

Re: ERROR SOP-330011 Error while executing the method 'Pl... - Adobe Campaign Classic

I did all this still issue not resolved

309

Re: Alert notification works but Delivery email dont - Adobe Campaign Classic

Let me go through this tomorrow first thing

158

Re: Alert notification works but Delivery email dont - Adobe Campaign Classic

Yes and thats correct .. so seems like tracking server is not picking up the delivery

162

403 on /nl/jsp/soaprouter.jsp in ACC 9032.10 on login using 443 apache port - Adobe Campaign Classic

With App server direct 8080 port its working fine. With Apache port link in console "https://dcmidavgcf0068.epga.nam.gm.com:443" getting Error "403 on /nl/jsp/soaprouter.jsp" In upgrade steps its told that Please consider adding a record in serverconf.xml. I added below entries into URL permissions section of /usr/local/neolane/nl6/conf/serverConf.xml and restarted the apache and neolane services but it did not resolved the issue. I also gave 755 permission to all files under /usr/local/n...

195

Re: 403 on /nl/jsp/soaprouter.jsp - Adobe Campaign Standard

I am also getting the same problem Did you find any fix ? It seems permissions related

403

Upgrade on hybrid model -- What sequence we should Upgrade -- WEB / App and what steps are specific to env - Adobe Campaign Classic

Hello Experts, I am following below steps https://docs.adobe.com/content/help/en/campaign-classic/using/monitoring-campaign-classic/updating-adobe-campaign/upgrading.html We have Web Server and App server , a Typical hybrid model hosted on our premises and MTA we use from Adobe. Adobe MTA upgreded to 9032.10 , and I updated app server to 9032.10 below are steps :- 1. Shutdown all services on app and Web 2. copy software to App server 3. Sudo to root and run "rpm --nodeps -Uvh nlserver6-v7-9032-x...

147

Re: Error while upgrading to 6.1 build 8985 - Adobe Campaign Classic

After stopping on web server Do i need to re-run the command on app server "rpm --nodeps -Uvh nlserver6-v7-9032-x86_64_rh7.rpm"

158

Alert notification works but Delivery email dont - Adobe Campaign Classic

Alert notification works flawless – I received email.Only problem is with Delivery. Audit Logs 07/29/2020 9:06:09 AM DLV-490038 An error occurred while validating the delivery.07/29/2020 9:06:09 AM DLV-490043 Delivery action canceled. Unable to export tracking data to the tracking server.07/29/2020 9:06:09 AM RED-520026 Could not upload redirection information on the tracking server(s).07/29/2020 9:05:59 AM RED-520025 Communication failed with tracking server 'https://gmde-mid-stage14.campaign.a...

235

Re: tables involved in tracking configurations ? - Adobe Campaign Classic

thats my "Email routing using mid-sourcing" and It test perfectly fine. When I click on test connection I get message that testing is succesful. Additionally when i click on enable tracking for instance, I get that also succesful message. So all good there.

290

Re: tables involved in tracking configurations ? - Adobe Campaign Classic

Test connections works as expected and NmsTracking_ExtAccount value is "defaultEmailMid" .. Now where should i check what is defaultEmailMid

297

Re: ERROR SOP-330011 Error while executing the method 'Pl... - Adobe Campaign Classic

Nope Didnt helped at all ..... Please note user is admin user .. The link that you send was mainly focused on non admin users.

325

Re: tables involved in tracking configurations ? - Adobe Campaign Classic

Value in NmsTracking_SecureServerUrl is correct "https://gmde-mid-stage14-t.adobe-campaign.com" but in reality its picking up wrong URL " 'https://gmde-mid-stage14.campaign.adobe.com'" .. From Where else it can pick up this url ? Cache ?

323

ERROR SOP-330011 Error while executing the method 'Play' of service 'nms:delivery'. - Adobe Campaign Classic

While Sending Delivery i am getting below error SOAP-ENV:ServerSOP-330011 Error while executing the method 'Play' of service 'nms:delivery'.

445

tables involved in tracking configurations ? - Adobe Campaign Classic

My deployment wizard has different entry for tracking server but when it comes to delivery its always connectING TO WRONG SERVER and we think thats the reason for not resolving this problem. As deployment wizard does not show the one that reported in logs, I am interested to find from where this is comming ? Do we know any table or xml file that will have tracking server configurations that delivery is getting and i can modify the same ? I followed the steps and deleted hard cache on my computer...

359

Country Specific recipient table for ease of targetting ? Did anyone tried it ? Custom table ? - Adobe Campaign Classic

Any suggestion .. When admin user login to system, based on his country, he should be able to see only those recipient so that targetting will be generic at the same time its automated way to resolve the recipient?

168

Re: SMS - start Pending - SMS is not going - Adobe Campaign Classic

I am administrator but i do not see SMS@instance in monitoring tab.. I do see below entries 1. WatchDog 2. Syslogd 3. wfserver 4. web How do i enable SMS service ?

498

Re: SMS - start Pending - SMS is not going - Adobe Campaign Classic

I am administrator but i do not see SMS@instance in monitoring tab.. I do see below entries 1. WatchDog2. Syslogd3. wfserver4. web How do i enable SMS service ?

501

Re: SMS - start Pending - SMS is not going - Adobe Campaign Classic

I do see only below process lint in monitoring ..

501

Re: SMS - start Pending - SMS is not going - Adobe Campaign Classic

@Darren_Bowers ... I am administrator but i dont see ms@ in the Processes List.

503

Re: SMS - start Pending - SMS is not going - Adobe Campaign Classic

From Adobe Campaign the the SMS Delivery shows status "Start Pending" The logs are attached. SMS Service log where can i find it ?

512

Re: Help - Can't send SMS messages - Adobe Campaign Standard

mid sourcing instances from Adobe that they want SMS provider to whitelist ?

274

SMS - start Pending - SMS is not going - Adobe Campaign Classic

I have Configured SMS channel and created Delivery template.. SMS delivery report shows that start pending and dont know what next i have to do to send this SMS.. PLease note I have tested the SMS functionality from vendor and I can send SMS from there website. It just that Campaign delivery process is not moving ahead and sending the SMS .... PLease find logs below 07/06/2020 2:20:18 PM Delivery started by operator 'Prasanna Soni (qz1tdp-n)'...07/06/2020 2:20:18 PM Uploading tracking informatio...

523

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