Approvals

[Sanjana12]

Hi, what could be the possible reasons for not receiving an email for approving a delivery although workflow notifications going out under Technical Deliveries folder? Also, adding to it:

1. What could be the reason for an approval not showing up on the Campaign Dashboard(not a workflow approval)

2. Assignees not receiving emails to approve delivery except the Campaign operator?

[Pradeep_Kumar_Srivastav · Accepted solution]

Hi @Sanjana12 ,Have you verified if the assignees are receiving other emails from Adobe Campaign? If not, it's possible their email might be quarantined or they've opted out of receiving emails.