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SOLVED

How to send an alert email after an approval was rejected?

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Level 5

Hi there,

 

I have setup the below workflow to trigger the qualified customers and send email that consists of their data. So , when they approve they should receive an email else if they reject I should receive an email with the remarks included in it. Is it possible to get the remarks in the alert email as well. 

 

rvnth_0-1713511263940.pngrvnth_1-1713511286966.png

 

Thank you in advance.

 

Best,

Revanth

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1 Accepted Solution

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Correct answer by
Community Advisor

Try

 

<%= vars.response %>


     Manoj
     Find me on LinkedIn

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3 Replies

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Community Advisor

Hello @rvnth 

 

The set up in the screenshot should work. Are you facing any issues in this?


     Manoj
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Level 5

Hi @_Manoj_Kumar_ , I would like to know how to retrieve the remarks submitted in the Approval step into the Alert activity. Please suggest. 

 

 

Avatar

Correct answer by
Community Advisor

Try

 

<%= vars.response %>


     Manoj
     Find me on LinkedIn