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carloss80342886
Level 2
August 15, 2019
Solved

Adobe Message Center Retries

  • August 15, 2019
  • 4 replies
  • 4225 views

Does anyone know where in Campaign's database I can find how many times an email sent from Message Center was retried before it was successfully sent?    

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    Best answer by Venu_Reddy

    Hi carloss80342886​,

    You can find the number of occurrences/@count for the delivery in the schema nms:broadLogRcp and check under Message(msg) which is having 1:N relationship.

    4 replies

    kapilKochar
    kapilKochar
    Level 6
    August 16, 2019

    Hi ,

    Under Admin->Production->Message Center -> Default ->Deliveries

    On first look, we have all the deliveries send out using Message Center. Schema name is same nms:delivery . I think @retryCount column must be having the details you looking for.  Do let me know if this works for you.

    Thanks,

    Kapil

      C
      carloss80342886Author
      Level 2
      August 16, 2019

      Thanks, Kapil.   I had checked that field thinking the same, but doesn't look like it's getting populated in our instance.  Figured it may be recorded in another table

      C
      carloss80342886Author
      Level 2
      August 16, 2019

      I had also checked the @retry field in the eventHisto table, but that's always set to 0 as well

      Venu_Reddy
      Venu_ReddyAccepted solution
      Level 6
      August 19, 2019

      Hi carloss80342886​,

      You can find the number of occurrences/@count for the delivery in the schema nms:broadLogRcp and check under Message(msg) which is having 1:N relationship.

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